Question about Canon PowerShot S2 IS Digital Camera
I have a canon digital camera Powershot S2 1S. When you go to turn it onto the photo taking mode the screen is just black and takes a photo of blackness. You can still look at photos but cant take them. I have checked the batteries and am not sure if it a technical problem or i have pushed something. Please help!!!
I had the same problem with my S2 IS. I sent it in for repair and everyone I spoke to denied the problem and said I'd have to pay almost $130 to get it fixed. I asked to speak to a manager and I told him that there is a documented problem with the CCD imagers on those cameras and I think it is ridiculous for the end-user to have to pay for a faulty part. He didn't put up a fight like I thought he would! He said he would get the camera fixed and remove all charges. I should have my camera back in 7 days, so we'll see!
Posted on May 27, 2007
I have experienced a similar problem as decribed above. However, trying to get Canon to fix this problem as a goodwill gesture is proving difficult. They farm repairs out to approved service agents, who just refer to the service advisory as to whether it's chargable or not. Looking at US forums, this problem is prevalent in the US, and some people have reported that Canon have made the repair FOC. Could Charlesmey indicate how he got Canon to fix for free? Thanks,
Posted on May 16, 2007
It sounds like a CCD failure. I had the same problem and Canon fixed my camera's optical unit for free. The S2 Is model has a service advisory that recognizes this problem, but the S2 IS hasn't been added to the list yet. Canon should immediately add the S2 IS to its service advisory because this problem is causing a lot of confusion and bad customer relations.
Posted on May 05, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
May 23, 2010 | Canon PowerShot A620 Digital Camera
Nov 20, 2009 | Canon PowerShot SD750 / IXUS 75 Digital...
Aug 10, 2009 | Canon PowerShot SD1100 IS Digital Camera
Jul 24, 2009 | Canon PowerShot S3 IS Digital Camera
Jun 20, 2009 | Canon PowerShot A510 Digital Camera
Jun 23, 2008 | Canon Cameras
97 people viewed this question
Usually answered in minutes!