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Question about Canon PowerShot S2 IS Digital Camera

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Canon digital camera

I have a canon digital camera Powershot S2 1S. When you go to turn it onto the photo taking mode the screen is just black and takes a photo of blackness. You can still look at photos but cant take them. I have checked the batteries and am not sure if it a technical problem or i have pushed something. Please help!!!

Posted by jodie watkins on

  • katbook Feb 12, 2008

    I too have this same problem with my Canon S2 IS and have been turned down by Canon for and FOC fix. They have told me they have never heard of this problem with this model and that repairs start at $155! Any suggestions.

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3 Answers

Anonymous

I had the same problem with my S2 IS. I sent it in for repair and everyone I spoke to denied the problem and said I'd have to pay almost $130 to get it fixed. I asked to speak to a manager and I told him that there is a documented problem with the CCD imagers on those cameras and I think it is ridiculous for the end-user to have to pay for a faulty part. He didn't put up a fight like I thought he would! He said he would get the camera fixed and remove all charges. I should have my camera back in 7 days, so we'll see!

Posted on May 27, 2007

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Anonymous

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I have experienced a similar problem as decribed above. However, trying to get Canon to fix this problem as a goodwill gesture is proving difficult. They farm repairs out to approved service agents, who just refer to the service advisory as to whether it's chargable or not. Looking at US forums, this problem is prevalent in the US, and some people have reported that Canon have made the repair FOC. Could Charlesmey indicate how he got Canon to fix for free? Thanks,

Posted on May 16, 2007

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Anonymous

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It sounds like a CCD failure. I had the same problem and Canon fixed my camera's optical unit for free. The S2 Is model has a service advisory that recognizes this problem, but the S2 IS hasn't been added to the list yet. Canon should immediately add the S2 IS to its service advisory because this problem is causing a lot of confusion and bad customer relations.

Posted on May 05, 2007

  • Anonymous May 05, 2007

    Meant to say the S1 IS has a service advisory, but the S2 IS does not.

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