I have had my printer for a couple years now, and it was working great up until about a week ago. The whole devise stopped working, and when it's on, it flashes on the screen "check printer (5200)". I'm not sure what that means, and I don't have my little booklet that came with the printer so I can't look it up. And when I say nothing works, I mean exactly that. I tried to scan a photo the other day and not even the scanner works. Could you please help me? Thank you :)
I had the same problem but found the solution. Follow exactly: (1)With the power on unplug the printer (2)Open up the printer pull the ink carrier to the middle.Then raise the gray bar from the cartridges and remove the printer head (3) Lower the gray bar, with the head out, and close the printer (4) Restore the power, wait til the printer wakes up (5) The printer should then tell you to put in the cartridges (6) Restore the print head and everything should be fine.
Unplug it and then plug it back in. See if that works
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Service error 5200.same problem...unplugging didn't work
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