Swarovski Crystalline USB Key Ballpoint Pen Set Logo
Anonymous Posted on Oct 05, 2012

Swarovski pen won't write

The ink cartridge of my Swarovski pen will not stay out. If I twist the tip to expose the pen tip, the pen cartridge moves back into the chamber as soon as I put the pen to paper. It feels as if a spring or cap is missing that puts tension on the ink cartridge to stay out while I write.

  • Anonymous Jan 30, 2013

    I never received any answers on fixya. Because the pen was only three months old when it stopped working, I took it back to the retail store at the mall. They replaced the ink cartridge and the silver, turning tip portion of the pen. It has worked well since then. You might try the same if you have a retail store near you. Good luck!

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  • Posted on Jan 29, 2013
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Did you get an answer to this as my Swarovski pen is doing the same?

  • Anonymous Jan 29, 2013

    Did you get an answer to this as my Swarovski pen is doing the same?

  • Anonymous Jan 30, 2013

    I did not receive an answer through FixYa. Because my pen was only three months old when it stopped working, I took it to the retail store nearest me. They replaced the ink cartridge and the silver, turning portion of the tip. It has worked well since then. You might try the same if you have a retail store near you. Good luck!

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