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Question about Kenmore 15864/15862 Top Load Washer

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Loud clicking noise at spin cycle

I placed a load of laundry in, some jeans and shirts. It filled and washed, but come the spin cycle the water drained and a loud clicking noise started. The tub did not spin. So now all it does is leave wet clothes in the machine.

Posted by Robert Brookens on

  • 1 more comment 
  • Anonymous Mar 16, 2014

    on any cycle the water is barely enough to get the cloths wet we tried less cloths thanking we were over loading it but 3 shirts an 3 jeans on large load the cloths are barely wet the machine is a Kenmore model 402-49032011

  • Anonymous Mar 17, 2014

    clothes wash,drain but clothes still wet after spin cycle

  • Anonymous Mar 26, 2014

    When starting a load of clothes, then upon starting and filling then on the drain cycle it won't drain

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1 Answer

Jeff Rockwell

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It sounds like you have a motor coupling that has gone bad. Most of the Kenmore top loaders that I'm familiar with are direct drive machines. Which means, they use a motor coupling between the electric drive motor and transmission to run. If you are in the habit of doing heavy loads like comforters, blankets and jeans this can put a heavy burden on the motor coupler and wear it out faster. The coupler is designed to take the burden of the punishment in order to protect the transmission and drive motor and it is common for them to wear out. The coupler is fairly easy to replace and usually runs about $15. It is located inside the machine between the drive motor and transmission under the wash tub. You would have to remove the outside machine casing, the water pump and drive motor to get to it, though. Make sure the machine is unplugged before attempting any repairs involving removal of the drive motor. If you are not mechanically inclined, you may want to seek the aid of a repairman. I hope this helps.

Posted on Apr 29, 2007

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There is nothing wrong with your machine. Don'f bother with the sound , You said you threw 2 pair of jeans, so its bottons are causing the sound against the drum during cycle. Finished your laundry and worry no more. To make sure, throw some another clothing asides form jeans, like shirts, and feel the normal silent of your machine.

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