I have a similar problem. That I put some songs. But I disconnect so quickly(but first I put the option "Disconnet")But I now my Sansa is just "Refresh Database". Then I try:
-connecting to my computer but it doesn´t work.
-then I try that to low battery. But doesn´t work.
-I tried to fix it but I can´t get any option or whatever. Then I have waited like a week. But doesn´t work.
What can I do??? Please I need your help!!!!
If it is still on, hold down the power button for about 15 seconds; that should turn it off. Try turning it on again. If it still does not work, turn it off by holding power for 15 seconds, then on again like this:
- Put hold on
- Hold record
- Press power on
This will start recovery mode, follow on-screen instructions. Hope all goes well!!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The songs are in the wrong format. They probably have a restrictive DRM license that limits playback on mp3 players (although the songs may play fine on your computer). iTunes format will not work at all. The best way to avoid a problem like this is to only use songs that are in mp3 format.
Run the Sansa Recovery Tool from Sandisks' website and start over from scratch. Usually this problem is caused by trying to transfer too many songs at once, but any number of Rhapsody errors could have caused this.
You must have the automatic synchronization option checked - go to www.microsoft.com and enter "windows media player manual sync" as your search term - it will give you click-by-click instructions with pictures on how to disable the automatic synchronization; it will also, give you pictures on how to sync a song.
I would wait for the writing message to go away before disconnecting the player - this is the standard message it will give you when you are transferring songs to the player. If it still says writing after 5 minutes (this is assuming you are not trying to load more than 20 songs at once), then you might have a real problem.
Make sure the files you are trying to load do not have DRM encryption on them, and also make sure they are in mp3 or wma format.
If you have Windows Media Player 11:
Quick Method 1 - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Quick Method 2 - Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
I had a similar problem, I could upload songs, but they wouldn't play and I couldn't delete them.
turned out it was cause I didn't have WMP10 installed on my PC, had an older version.
the user manual states it only works with WMP10, and after I installed it (just search for windows media player 10 on the microsoft website) I was able to use the synch function in WMP10 and all the songs are playable (I'm listening to an album as I type :D)