Printer does not recognize my canon scanner D1250U2F
I recently installed new printer (8250) and now scanner will not "copy and print documents". I have updated drivers on scanner as well as for printer.
My previous printer, also HP photosmart 7760 never had this problem, i was able to use all functions of scanner. and now
It seems that printer doesn't recognize new printer. I have uninstalled both scanner and new printer and again reinstalled. Problem still remains. Any suggestions?
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Check HP tech help re this- obviously if the previous HP worked and now the new one does not then there has been a change.
If you still have the old printer disk or software.
try reloading that and see if the new printer will operate through it
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If it is USB and the device is not recognized in control panel, then there is no power to the system. The cool white fluorescent tubes used in scanners only last approximately one year. Other parts may last about the same time. It's time to change the scanner. It's too costly to change the power unit inside the scanner.
Instead of pressing the start button to print, you need to press the small ON/OFF button. The start button works to copy/scan. But to print, you will need to turn the printer on first. Once the printer is on, the computer should recognize it fine and allow you to print from your applications.
Connecting a non HP scanner[Canon] to the printer may be a software mod on the printer so that it will only work with HP devices.
The only way round that if this is the case is to work through a third party software[image editor]
This is a compatibility issue between the Copy function of Toolbox and the specific HP printer driver. The only work-around would be to scan your image and save it, then print it from another application. One other possibility would be to get Toolbox version 2.2.x from the N650U scanner download page. This version will be limited in functionality, but COPY button should function as expected.
My new printer is HP photosmart 8250; my scanner is canon D1250U2F
I HAVE CONTACTED HP...THEY HAVE YET TO RESPOND TO MY REQUESTS..ALL 24 OF THEM.
AS FOR THE TRYING THE OLD SOFTWARE FROM OLD PRINTER...GOOD TRY...BUT THAT SOFTWARE DOESN'T WORK WITH 8250.
THANKS FOR YOUR ASSISTANCE ANYWAY..IT IS APPRECIATED.
see comments made on 5/18/7 in re: to your response above. thanks for your time and trouble...wished it would have worked.
:O( sorry this didn't work
in regard toyour questions..
yes, all old software for older 7760 printer was removed prior to installing new printer & software.
No i have not upgrade to vista. I am running xp home edition SP2
this has not changed for either printer.
Again..i appreciate your assistance. Thanks so much
Thanks again Jackboy...this is what i ended up doing saving it as image to desktop and printing the saved image. I just thought how strange that the scanner would no longer work with new printer..especially since it worked with older HP printer.
your diligence in trying to resolve my problem is deeply appreciated...and if by chance i ever hear from HP regarding this issue..i certainly will let you know.