FUJI E550 digital camera. Camera won't take good pictures outside. They have a very white, washed out appearance. Inside seems to be okay. All we've tried so far is to go back to factory settings. Camera used to work fine outside.
I'm not familiar with that exact camera, but buried in the cameras menus - there are various options to set the camera to such setting as auto exposure and that sort of thing. Sounds like you may have discovered that already.
In addition, some cameras offer a "white balance" setting - and that should be set on day light.
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This is most likely an issue with the camera's image sensor. Your camera will need to be repaired by an authorized Fujifilm service center. Contact Fuji though as sometimes they have service advisories for issues such as this.
Hiram Photo Tech Repair Service 110 East 13th Street New York, NY 10003 212-673-8400
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive. Or you can use any photo cataloging program.