Question about Canon CanoScan D1250U2 Flatbed Scanner

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Cannon scanner D1250U2F and Hp photosmart printer 8250

I recently installed new printer (8250) and now scanner will not "copy and print documents". I have updated drivers on scanner as well as for printer. My previous printer, also HP photosmart 7760 never had this problem. It seems that printer doesn't recognize new printer. I have uninstalled both scanner and new printer and again reinstalled. Problem still remains. Any suggestions?

Posted by yolanda escalante on

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This is a compatibility issue between the Copy function of Toolbox and the specific HP printer driver. The only work-around would be to scan your image and save it, then print it from another application. One other possibility would be to get Toolbox version 2.2.x from the N650U scanner download page. This version will be limited in functionality, but COPY button should function as expected.

Posted on Jul 10, 2008

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