Cannon scanner D1250U2F and Hp photosmart printer 8250
I recently installed new printer (8250) and now scanner will not "copy and print documents". I have updated drivers on scanner as well as for printer.
My previous printer, also HP photosmart 7760 never had this problem.
It seems that printer doesn't recognize new printer. I have uninstalled both scanner and new printer and again reinstalled. Problem still remains. Any suggestions?
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Re: cannon scanner D1250U2F and Hp photosmart printer...
This is a compatibility issue between the Copy function of Toolbox and the specific HP printer driver. The only work-around would be to scan your image and save it, then print it from another application. One other possibility would be to get Toolbox version 2.2.x from the N650U scanner download page. This version will be limited in functionality, but COPY button should function as expected.
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I had same problem with hp psc 2410 all-in-one. Finally ran "HP all-in-one Series Web Release Uninstaller version: 4.1.1.00.1332 (3/20/2007) that I had downloaded several years ago. Then plug and play took over and installed the correct driver that Vista kept insisting I already had.
I know this sounds silly but did you pull the blue tape off of the printer cartridge before you installed it? If you did, try removing it and installing it again. Maybe it was not aligned right. Also, there is a way in the HP printer software to instruct it that you installed a new cartridge - try that too.
Connecting a non HP scanner[Canon] to the printer may be a software mod on the printer so that it will only work with HP devices.
The only way round that if this is the case is to work through a third party software[image editor]
check HP tech help re this- obviously if the previous HP worked and now the new one does not then there has been a change.
If you still have the old printer disk or software.
try reloading that and see if the new printer will operate through it