I cant get mybean to shut off

Here is your manual in English. Sorry, no French online

The most common cause is a flat battery. There is a trick to charging the battery in these small mp3 players. It wont charge if it is turned on, and it won't charges if it's turned off. Here what to do...
1. plug the payer into your USB port. or wall charger
2. switch thje palyer on using the mechanical switch (on the side)
3. turn it off by either holding down the play button, or selecting "System" from the menu
4. The screen will go black and the battery will begin charging.

ive had that problem b4 i dont no if uve already fixed it or not, but all you do is hold the power button fer 15 seconds and itll shut off

You have to open it manually in your start bar,

it should be removable drive somthing.
or you can just sync it and it should show up.

the hold key might be stuck I am having this problem

go to samsung website and search for this problem

I have the same problem. So I pulled off the Play button and there's a small little stick there and I just tried to pull it out and it kind of helped.

me to

I had the same problem you can go to sony.com and get everything worked out you may need to lie but it will get fixed just don?t say weather or someone broke it or they will say not covered it is a bought $15-25 tops hope this helped. And you can use a small flat head screwdriver to release the USB.

hiya I have a sony bean too and it does exactly the same thing as yours, if you havent sorted it out yet all you have to do is look under the usb flap and you will see a reset button, push it gentally with a pin, it will work agauin and you wont loose all your music, hope this helps