When I went to connect my iPod into the computer, it said that there was an error and that I needed to reformat it, but when I tried, it said that I couldn't due to the fact that there was an error...? When I unplugged it my ipod's screen went white with a checkmark in the middle. it says "OK to disconnect", and it wont turn off. The screen is lit up too....
Hi! I think there is a virus in your iPod. Check your ipod with an antivirus when it is in diskmode. Then you need to open itunes and restore your ipod and will restore it to factory settings.
And if it doesn't work then Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect.
After doing this open latest version of itunes and then restore your ipod to factory settings by selecting it from itunes.
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