The printer is in perfect condition just bought 2weeks ago. But when i need to copy something fast just black and white page, its takes up to 3min for him to think and then print. what could be the cause of it? everything else is working fine no problems. Thank you in advance.
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Mine was stuck on fine photo resolution too and it wouldn't print in normal black. I tried lots of things and the only thing that seemed to work was pushing the photo button and then pushing the copy button again. Good luck.
Are you scanning both black and white and color the same way? The ADF (automatic document feeder) uses a different scanning area than when you place the document on the scanning glass. If you open the scanner cover, look to the left of the main scanner glass to the narrow strip used for the ADF. Make sure this narrow strip is clean -- no ink or white-out or scratches. This can make your copies look dirty or smudged.
There must be a strip of glass about one inch wide, next to
the large glass. There is the problem !
Clean that strip thourougly. When you use the feeder the pages
are scanned thru the small strip of glass.