Printing problem when i print, the paper jaam before the cartridge.

Sounds like print cartridge collided with paper. Open both covers. Try to remove paper carefully without damaging print cartridge. you may need to remove print cartridges to get paper out. Then close every thing without print cartridge in. Reopen covers reinstall print cartridge/s, hopefully, everything returns to normal. It will probably say something about going through the process of realignment.

Possibility cartridge print head dry.

Solution 1:
Do a clean process cartridge automatically. Press START - Control Panel - Printers and Faxes - HP Deskjet d2360 right click and select Printing Preferences - Select the Color tab - select Printer Services - select Clean cartridge, wait for the cleaning process is completed - Perform Test print. If the print test results, has good graphics, press Finish. If the graph is not clear or drop out, repeat the cleaning process once again.

Solution 2:
1. Open the cover printer, cartridges will move to the middle position.
2. Remove the cartridge (be careful, do not touch the element cartridges or print head by hand), then stick the tip cartridge (print head) to clean water
3. Then, attach the print head to a tissue paper. If there is a tissue paper used in ink (black cartridges, black block lines, and color cartridges, three color red yellow blue lines), means the flow of ink to the print head is normal. If the tissue paper no trace of ink, attach back into the water, repeat the above process.
4. After process is complete no.3, clean the cartridges with a tissue paper (careful, do not touch the element cartridges or print head by hand, because it will damage the cartridge). After cartridge clear of the water, insert the cartridges into printer.

hi, 1 Turn off the printer.
2.Open all the paper paths[tray] and check for any stuck papers.
3.Check under the cartridges for jammed papers.
4.Power on the printer and try printing.



GOOD LUCK!

Follow these steps to remove jammed paper from the printer

.
1.Open the print cartridge door, and then remove the print cartridge.
NOTE:  Opening the print cartridge door and removing the print cartridge relieves tension on the product rollers, which prevents damage to the product and makes the removal of jammed pages easier.

Figure 1: Open the print cartridge door and remove the print cartridge

 
CAUTION:  To prevent damage to the print cartridge, cover it with a sheet of paper to minimize exposure to direct light.

 

2.With both hands, grasp the paper where it is most visible, including the middle, and then carefully pull the paper straight out of the product.

Figure 2: Remove the jammed paper

3.Look inside the product for any torn pieces of paper or labels, and then remove them.
4.If any jammed paper remains in the input tray or the output tray, grasp it with both hands and gently remove it.
5.Reinstall the print cartridge, and then close the print cartridge door.

Figure 3: Reinstall print cartridge and close print cartridge door

 

1.Press the Power switch to turn off the product.
2.Wait 30 seconds, and then press the Power switch to turn on the product.

 

Happy printing.

 

Regards,

Shrey

ADJUST THE COLOR AND PRINT SPEED You may need to adjust the color and print speed. CHECK THE LEVEL OF INK IN THE PRINT CARTRIDGES 1 From the Finder desktop, double-click the Lexmark X5400 Series folder. 2 Double-click the Lexmark X5400 Series Utility icon. 3 From the Maintenance tab, check the ink levels of the cartridges. If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. Improving print quality These are possible solutions. Try one or more of the following: CHECK PAPER • Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper. • Use a paper that is a heavier weight or bright white. CHECK PRINT CARTRIDGES If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see "Aligning print cartridges" on page. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. For more information, see "Cleaning the print cartridge nozzles" . If print quality has not improved, continue to step 3. 3 Remove and reinsert the print cartridges. For more information, see "Removing a used print cartridge" on and "Installing print cartridges" . If print quality has not improved, continue to step 4. 4 Wipe the print nozzles and contacts. For more information, see "Wiping the print cartridge nozzles and contacts". If print quality is still not satisfactory, replace the print cartridges. For more information, see "Ordering print cartridges". CHECK PRINT CARTRIDGES If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see "Aligning print cartridges" on page 124. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. For more information, see "Cleaning the print cartridge nozzles" . If print quality has not improved, continue to step 3. 3 Remove and reinsert the print cartridges. For more information, see "Removing a used print cartridge" and "Installing print cartridges" If print quality has not improved, continue to step 4. 4 Wipe the print nozzles and contacts. For more information, see "Wiping the print cartridge nozzles and contacts"
If print quality is still not satisfactory, replace the print cartridges. For more information, see "Ordering print

Solution

Close the cover.

Cause

Printer cover is open. Solution

Insert appropriate media in the In tray.

Cause

The printer is out of paper. Solution

• Change the printer's print mode setting.
• Change the printer's paper type selection.
• Use a different brand of label media.

Cause

The printer has difficulty picking up label media. Solution

Follow each of these steps until the problem is resolved:

1. Remove the paper from both paper trays.
2. Press the power button once. Wait a moment for the paper jam to clear.
3. If printing labels, verify that a label did not become detached while passing through the printer. If the paper jam was not resolved, continue on to the next steps.
4. Remove the rear access door.
5. Remove the paper jam through the opening at the back of the printer.
6. Replace the rear access door.
7. Reload the paper into the paper In tray.
8. Print the document.

Cause

There is a paper jam. Solution

Follow each of these steps until the problem is resolved:

1. Remove and then reinsert the print cartridge(s) into the printer.
2. Clean the print cartridges automatically using the Clean Cartridges option in the Printer Assistant.
3. Manually clean the print cartridges and print cartridge cradles:
   • Open the printer cover and wait until the carriage moves to the center.
   • Press the Power button to turn off the printer.
   • Disconnect power cord from the back of the printer.
   • Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.
   • Lightly moisten a cotton swab with distilled water.
   • Clean the face and edges of the print cartridges with the swab. Do not touch the print cartridge ink nozzles or copper contacts.
   • Wipe the underside of the print cartridge cradle walls using a clean, moistened swab.
   • Reinsert the print cartridges.
   • Close the printer cover.
   • Connect the power cord to the back of the printer.
   • Press the Power button to turn on the printer.
4. Calibrate the print cartridges.
5. If the light is still flashing, replace the print cartridges.

Cause

There is a problem with a print cartridge. Solution

1. Print a printer self-test by holding the power button down with a pencil and opening and closing the top cover four times.
2. Check the nozzle self-test pattern in the self-test print out. If one or more of the solid rectangular areas are missing, an electrical contact problem may be present.
3. Remove and then reinsert the print cartridge(s) into the printer.
4. Print the document.
5. If the problem persists, follow the steps listed above for cleaning the print cartridges and print cartridge cradle.
6. Try printing again. If the problem continues, replace the print cartridges.

Cause

The print cartridge has partial loss of electrical interface with the carriage connections.

Resolving a blinking light When an error occurs, the power light will blink continuously and an error message will appear on the computer screen. Read the onscreen error message explaining the problem and follow its solution. If no error message appears, go to the Maintenance section in the Printer Assistant and click any of the four main buttons. This will prompt the software to check the status of the printer and the error message should then appear. The following table lists possible causes and what to do to correct the problem. Symptom Possible cause What to do to correct the problem Power light is blinking Printer cover is open Close the cover. Printer is out of paper Insert appropriate media in the In tray. Printer has difficulty picking up label media

• Change the printers print mode setting.
• Change the printer's paper type selection.
• Use a different brand of label media.

There is a paper jam Follow each of these steps until the problem is resolved:

1. Remove the paper from both paper trays.
2. Press the Power button once. Wait a moment for the paper jam to clear.
3. If printing labels, verify that a label did not become detached while passing through the printer. If the paper jam was not resolved, continue on to the next steps.
4. Remove the rear access door.
5. Remove the paper jam through the opening at the back of the printer.
6. Replace the rear access door.
7. Reload the paper into the paper In tray.
8. Print the document.

There is a problem with a print cartridge Follow each of these steps until the problem is resolved:

1. Remove and then reinsert the print cartridge(s) into the printer.
2. Clean the print cartridges automatically using the Clean Cartridges option in the Printer Assistant.
3. Manually clean the print cartridges and print cartridge cradles:
   • Open the printer cover and wait until the carriage moves to the center.
   • Press the Power button to turn off the printer.
   • Disconnect power cord from the back of the printer.
   • Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.
   • Lightly moisten a cotton swab with distilled water.
   • Clean the face and edges of the print cartridges with the swab. Do not touch the print cartridge ink nozzles or copper contacts.
   • Wipe the underside of the print cartridge cradle walls using a clean, moistened swab.
   • Reinsert the print cartridges.
   • Close the printer cover.
   • Connect the power cord to the back of the printer.
   • Press the Power button to turn on the printer.
4. Calibrate the print cartridges.
5. If the light is still flashing, replace the print cartridges.

Power light is blinking and/or there are missing lines or banding issues on the printout The print cartridge has partial loss of electrical interface with the carriage connections

1. Print a printer self-test by holding the power button down with a pencil and opening and closing the top cover four times.
2. Check the nozzle self-test pattern in the self-test print out. If one or more of the solid rectangular areas are missing, an electrical contact problem may be present.
3. Remove and then reinsert the print cartridge(s) into the printer.
4. Print the document.
5. If the problem persists, follow the steps listed above for cleaning the print cartridges and print cartridge cradle.
6. Try printing again. If the problem continues, replace the print cartridges.

dont use thick photo paper like 230 gsm up, instead use 180 gsm papers. but if you dont want to waste the purchased thick photo papers, you can open the back and manually insert the paper once the printing process started. i tried this as a trial & error basis until i had perfected it.... hope it works with yours.

Issue

Printer cover is open

Solution

Close the cover.

Issue

Printer is out of paper

Solution

Insert appropriate media in the In tray.

Issue

Printer has difficulty picking up label media

Solution

• Change the printer's print mode setting.
• Change the printer's paper type selection.
• Use a different brand of label media.

Issue

There is a paper jam

Solution

Follow each of these steps until the problem is resolved:

1. Remove the paper from both paper trays.
2. Press the Power button once. Wait a moment for the paper jam to clear.
3. If printing labels, verify that a label did not become detached while passing through the printer. If the paper jam was not resolved, continue on to the next steps.
4. Remove the rear access door.
5. Remove the paper jam through the opening at the back of the printer.
6. Replace the rear access door.
7. Reload the paper into the paper In tray.
8. Print the document.

Issue

There is a problem with a print cartridge

Solution

Follow each of these steps until the problem is resolved:

1. Remove and then reinsert the print cartridge(s) into the printer.
2. Clean the print cartridges automatically using the Clean Cartridges option in the Printer Assistant.
3. Manually clean the print cartridges and print cartridge cradles:
   • Open the printer cover and wait until the carriage moves to the center.
   • Press the Power button to turn off the printer.
   • Disconnect power cord from the back of the printer.
   • Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.
   • Lightly moisten a cotton swab with distilled water.
   • Clean the face and edges of the print cartridges with the swab. Do not touch the print cartridge ink nozzles or copper contacts.
   • Wipe the underside of the print cartridge cradle walls using a clean, moistened swab.
   • Reinsert the print cartridges.
   • Close the printer cover.
   • Connect the power cord to the back of the printer.
   • Press the Power button to turn on the printer.
4. Calibrate the print cartridges.
5. If the light is still flashing, replace the print cartridges.

Issue

The print cartridge has partial loss of electrical interface with the carriage connections

Solution

1. Print a printer self-test by holding the power button down with a pencil and opening and closing the top cover four times.
2. Check the nozzle self-test pattern in the self-test print out. If one or more of the solid rectangular areas are missing, an electrical contact problem may be present.
3. Remove and then reinsert the print cartridge(s) into the printer.
4. Print the document.
5. If the problem persists, follow the steps listed above for cleaning the print cartridges and print cartridge cradle.
6. Try printing again. If the problem continues, replace the print cartridges.

~~~~~~~~~
Cyber kaka
~~~~~~~~~

Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:

• Verify that the print cartridge door is closed.
• The print carriage may be jammed, follow these steps to correct the problem:
  1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
  2. Disconnect the power cord from the all-in-one.
  3. Remove both print cartridges.
  4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
  5. Close the print cartridge access door.
  6. Plug the power cord back in.
  7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
  8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
• Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.