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Problems with explorer.exe (windows xp)

I have a problem with my machine when i want to turn it off, it says that EXPLORER.EXE no responde and the machine doesn´t turn off, it happens when i got connected to internet, i do not know what to do...please help

Posted by LUIS JUSTINIANO on

  • LUIS JUSTINIANO
    LUIS JUSTINIANO Apr 28, 2007

    Thanks baab, y already have an anti spyware and it didnt help...
    I am going to try reinstalling my windows XP and see what happen, what do you think ??

  • LUIS JUSTINIANO
    LUIS JUSTINIANO Apr 28, 2007

    Thanks baab, but i already scanned my PC witch two anti spywares and it didnt help..
    I am going to try reinstalling windows xp and see what happen...what do you think ???

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You might have a case of spyware on your system! But that's a maybe! Its telling you "Explorer.exe not responding" message probably cause explorer.exe is busy! The reason i think its spyware is cause the problem started when you first connected to internet(spyware breeding ground) Explorer.exe is the main Windows Shell (Start menu, desktop and so forth). When you log in to your computer, it starts and runs until either you log off or shutdown! Try getting an anti-spyware solutions if you don't have one already! try AVG Anti-spyware, its pretty good! Install it, update it and do a scan. If that doesn't help then I might need more information. 1.)Go to majorgeeks.com 2.)download this utility - HijackThis http://www.majorgeeks.com/download.php?det=3155 3.)double click on it(it extracts) 4.)go to c:\program files\hijackthis\ Doubleclick on the Hijackthis.exe 5.)Click ok at the warning 6.)Click on Do A system Scan and Save a log file 7.)When the log file pops up in notepad, Select All, copy, and Post it back to this Post! 8.)Close the hijackthis! Warning! Be careful with the hijackthis program! don't do anything else with it unless of course you know what you are doing! Good Luck! Regards, Babb Good Luck, Babb

Posted on Apr 27, 2007

  • Anonymous Apr 27, 2007

    At majorgeeks.com you might need to do a search for hijackthis

  • Anonymous Apr 28, 2007

    Well, a re-install most of the time always works, just remember to back-up your data!

    However not only spyware itself can cause the explorer.exe to hang! Some other good applications might be the culprit. Cause explorer is having difficulty closing them down!

    You can set this registry tweak to see if that helps:

    HKEY_USERS\.DEFAULT\Control Panel\Desktop
    AutoEndTasks=1

    or download a script here:http://www.aumha.org/downloads/autoend.z...
    exract then double click on the file autoend.reg

    If that doesn't works then i guess you can go ahead with the re-install.

    Regards,
    Armando

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