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Install google picassa3 (which is free software from google)....use this for all your pics...it's really easy to use and allows you to email pics instantly as it prepares the files for email (quickly).
Videos.....try and download JVC everio Power Cinema software which came originally with the camera - or source it online. I have a problem with mine at the moment, as it will write the video files to DVD but not the sound.
Are you saving to the micro SD card or to the HDD? You need to go into your menu options to ensure that you are saving to the HDD automatically. Sometimes I used to save to the SD for pics and the HDD for video (set up in the menu). Maybe you are deleting the HDD files but automatically recording to the full SD card?! Check
okay i solved this by myself. before you turn your camera on switch video mode to photo mode then go on menu and go on basic settings and scroll down to format hdd do that and then switch to video mode and it should work :D