Reinstall windows trojan winlock

if you had , HDD encryption enabled and old PC is dead
there is no access, now. that is the #1 goal of using encryption so others can not steal your data, A#1 GOAL
if drive is good it can be erased, but no hdd label presented
so I can look at makers site for the methods
winlocker is and app on ACER PC, and is now gone.
so there is no fix to get data.
why not ask winlocker , for help, they may have fix if you know the Password but that is only 1/2 the cure, the key is lost. (in ACER)
or ask here

https://community.acer.com/en/discussion/564157/winlocker

OMG that is you there asking the same thing, so..... (GRIN)
that is right it is Illegalll to ask for PW hacks at most OEM sites.
even laws to not allow that.
ask at winlocker. (i guess is Acer owned)
encryption tools are a double edged sword
one edge stops the thief.
the other stops you.
see? that means stay backed up or not use winlocker.

or fix the bad dead ACER first.
then turn off winlocker
there is your best answer fix the Acer.

try to restore you pc from its early date you can find it in start then accesories then system tools then system restore

Sometimes files are stored under old files. Do a search for winlocker and abbey by going to start - search and enter file name.

First try this but be careful:
To remove Trojan, you must first stop any Trojan processes that are running in your computer's memory. To stop all Trojan processes, press CTRL+ALT+DELETE to open the Windows Task Manager. Click on the "Processes" tab, search for Trojan, then right-click it and select "End Process" key.

To delete Trojan registry keys, open the Windows Registry Editor by clicking on the Windows "Start" button and selecting "Run." Type "regedit" into the box and click "OK." Once the Registry Editor is open, search for the registry key "HKEY_LOCAL_MACHINE\Software\Trojan." Right-click this registry key and select "Delete."

Finally, to completely get rid of Trojan, you must manually remove other Trojan files. These Trojan files can be in the form of EXE, DLL, LSP, TOOLBAR, BROWSER HIJACK, and/or BROWSER PLUGIN. For example, Trojan might create a file like
%PROGRAM_FILES%\Trojan\Trojan.exe. Locate and remove these files.

OR

If you can pass to the Windows interface you can run a Trojan remover like this one Trojan Remover at cNET. If not do it manually, instructions HERE

If your OS is Windows go to this link by Microsoft Online Scanner
also this one is a good one from TenMicro HouseCall

Usually for trojan horse virus, a complete reinstall of the operating system would be the best solution. back up your files and reinstall the OS and all your programs to have your entire HDD cleaned

yes u can uninstall it through add and remove programs (it mite ask for a password for removal )

winlocker info //This simple little security device is all that is needed to keep your computer secure whilst you are away from it. Simply type your chosen password in twice, if you type the password in wrong either time you will be alerted to this, then simply click SECURE your computer is now safe. To unlock your computer again simply type your password in again.

Restart your computer, and keep pressing F8, until you get the Windows "start-up" menu -- white text over a black background.
Choose "Safe Mode", and see if you can logon.

Then, try one (or more) of the anti-virus scanners listed at:
http://www.facebook.com/security?v=app_10442206389

Or, follow the "best practises" recommended by Microsoft:
http://technet.microsoft.com/en-us/library/cc700813.aspx
and backup your data files, reinstall Windows & your anti-virus software,
and reload your data files.

First of all, how do u know it has a trojan? Which antivirus are u using? Do u know whats the name of the trojan?
Most trojans can be removed easily with any antivirus, some are worst but our AV friends work hard on it and develop utilities to remove them, I dont think u need to reinstall windows xp, but in the case u would, u do need the cd to do it.

Trojans can be tough to get rid of, the best solution is to reinstall Windows xp, then try installing norton again. Reinstalling windows will rid your computer of whatever program or cookie that contains the trojan. Then norton should take over and keep these forms of malware at bay.

Have you done an antivirus scan to remove the trojan?

http://free.grisoft.com has a great tool for personal use.

After you remove the trojan, you can remove mozilla and reinstall it.