Question about Canon ZR85 Mini DV Digital Camcorder

2 Answers

Canon ZR 85 has gone blind. Blank Screen. Will not record; will play back and shows menu items, however.

Posted by Steve Ellis on

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2 Answers

Anonymous

Canon writes at its website http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=227&modelid=9739&keycode=2112&id=29819 Malfunction: It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image. Canon's Response: Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair. U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to [email protected]

Posted on Sep 15, 2007

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Anonymous

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I had a similar thing happen to me...the video would not come one when I turned it on, but the audio would work, and it would play back tape fine. I happened upon the following solution (though I don't know how long it will last). I charged the camera, and then noticed it worked fine when the charger was plugged in. As soon as I unplugged it, the video would go black. So...I plugged it in, turned it to record, and unplugged it, and it worked! Almost like something got reset. I have no idea how long this will last, or if it means the battery is going...but, give it a try!

Posted on Jun 24, 2007

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