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You have two micro switches that wear-out quickly. try going to. Control panel. Click on Devices. Then on Mouse try switching your right button to left button on button options. try hitting restore defaults. Make sur your remote sending unit is plugged in and the lie is on steady.
good luck Joe_Rex
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Goo0dness, Had this myself just last week. Fortunately I had the old keyboard and mouse and plugged it in to get access. I deleted the wireless keyboard from device manager. rebooted the machine, quickly changed the mouse and keyboard back to the wireless one and it all came back on. saved me buying a new one. Hope this works for you.
Try the mouse on another computer. Since it's a microsoft product it should install automatically just fine. It'll either work or it won't If it doesn't call Microsoft. The mouse has a warranty and MS will replace it. I was in a similar situation with a MS mouse and they sent me a new device. I did not have to send the bad device in and I got the replacement in a couple of days.
I have the same system. Mouse can be ordered, but not easily. Make sure mouse is not working.... i almost made tour same mistake. In my case, the mouse plug (from computer to wireless receiver) had become unhooked. All i could see is that mouse was communicating with wireless receiver but appeared to be frozen. If you can reset receiving channel, and see that receiver acknowledges presence of mouse, you may have my same problem. Also, if you can see that the laser light is working, mouse is probably ok, and batteries are good.
Most devices last a long time. Have you tried re-installing the software for the keyboard & Mouse> Also go to microsoft download center and get the latest drivers for you setup. Make sure when you do, choose the right Operating System driver for your Keyboard & Mouse. Hope this helps. Bud