Scanner installed software connected usb after all was installed to computer,then opened photo-impression where i installed it to, bear paw remote there yet when given first scan to do it says initialize scanner 0% and freezes.... I had not downloaded the installation book til after this then read that I wasnt supposed to have it plugged in to wall at all? How do you use direct scan? not seen in book? Also, I previosly unistalled this program but it would not clear all??? then re-installed driver to make sure it was good. If I need to re-install what parts do I need to re-install??? Crazy Woman lots of questions....anyway your help would be mucho, mucho appreciatied! Thanks in advance for any questions you can answer. If you could just get me where i can get a job to fly on this thing i can figure out the rest....its a bueaty now i want to see it work!

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What system are yo operating this scanner on? It wont work on XP.

Posted on May 28, 2007

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