Question about Dell Microsoft Windows XP Home Edition

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Dell installed on compaq

I would like to know if you could tell me how to remove a copy of the dell windows xp operating system that i mistakenly installed on my compaq presario computer?

Posted by Teresa Johnson on


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Hi, you have to use the original CD installer for WinXP that came bundled with your Compaq Presario. Reinstalling with the use of that CD will overwrite all previous installtion (from Dell) and should correctly install the drivers as well. Should the CD be not available, you may want to try and call Microsoft Support and relay to them your problem. You may need copies of proof of purchase and other documents and/or the serial number for the WinXP normally printed on a sticker at the side, back (or underneath for a laptop) of the PC. Another way is to purchase a CD installer of WinXP SP2 and go thru the routine of installing it. Hiope this be of some help to you. Good luck.

Posted on Apr 26, 2007


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