Mixer runs but blades slip when you add the food
Hi Victoria. There is internal damage in your mixer's transmission. The unit needs to be serviced, and repaired.
Here is something you can try on your own. Unplug the mixer, remove the single screw that holds the silver band. There are now 4 screws that hold the top cover, remove them, and then the cover.
At the top-front of the mixer you'll find the transmission housing. If this housing is made of plastic, check it carefully for cracks in the housing or near its screw holes. If you find any cracks in this housing, you have found the source of all trouble.
Although Kitchenaid advertises "All metal transmission", the truth is that they use a cheap plastic part to support two of the most important shafts in your mixer. This cheap plastic part will fail at some time when it's mixing cookie or bread dough. When it fails the gears and shafts jump out of position and major damage occurs. This is why it was listed on Craigslist. The previous owner wanted to get rid of it.
Kitchenaid's replacement housing is made of metal. Kinda makes you wonder...
Unless you're mechanically adept, you either need to fix it, or get rid of it. If you're not up to the task of repairing it yourself, then take it to a small appliance repair place for an estimate.
If you're looking for a new mixer, go to consumersaffairs.com and search for a make and model of the mixer you're considering and read the actual customer reviews.
Kitchenaid is not what it once was. Steer clear.
If this solution has assisted you, please rate it. Good luck! ricardok45
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