Whenever I print out a photo, it has a purple tint. I changed the black cartridge and the first couple photos came out fine, but then I started getting the purple tint again.
What can I do to fix this problem? I tried a gentle clean and a deep clean and neither worked.
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Often "grayscale" is achieved by mixing some of your colors (CYM) to form composite black and gray - not necessarily just black from your black cartridge. Often there is some yellow used beneath the black -- so if you are getting a red or blue tint, it could mean something as simple as being low on yellow ink.
Did you recently buy the cartridge? What is the expiration date on the box? It may be old or not working well, just as you have guessed, and the printer is using the color cartridge to create black when the black does not function. If you have the option return the cartridge.
My Canon printer has TWO slots for black ink cartridges. I assumed one was extra and didn't replace it when I ran out. Text printed just fine with only one installed, but my photos were printing with purple instead of black. I looked into it, and the two cartridges are different: one holds dye-based ink, the other has pigment based. Photos must require both kinds. If your printer is the same as mine, use both!
I had replaced the three-color cartridge with the photo cartridge. Then I remembered something the store clerk had said about replacing the black cartridge with the photo cartridge. When I did that, everything was fine.
You can remove the cartridges out of the printer and then clean the cartridge contacts with a cotton swab dipped in distilled water or normal bottle water will do fine once the cartridges are clean let them dry for few minutes and then install the cartridge back in the printer and check the print quality ..again.
You can also follow the instructions in the below weblink to trouble shoot the issue..
Just click on the above link to open it and follow the instructions in the webpage..
Wish u success..