Installed a new cartridge, but it registers as empty.
Tried re-installing, same problem. Made sure the tape
was off the top and the hole in the bottoms appears
to be poked thru, but still registering as empty. What
a waste of cartridge and money.
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Re: READING NEW CARTRIDGE AS EMPTY
Download the Epson Utility from www.ssclg.com
load the program. left click on the task bar icon
set the printer model
right click on the task bar icon and various ret controls and options come up
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try and reset your printer,unplug the power cord and wait 10 min, then plug back in,understand that Canon has installed a chip so you cannot use refilled cartridges,or cartridges you refill,if this doesn't work,then contact Canon,and you could get the same message I got take it in to be repaired, (to costly), so I end up buying a new one,,
You don't have to reset the counter when installing a new cartridge. The TN-350 cartridges used for this printer don't have a chip to identify them. It should just start printing. If you install the new cartridge and it still tells you it's empty, take the cartridge out and gently rock it back and forth to distribute the toner;this printer, as many Brothers do, uses an infrared beam to "see" if there is any toner in the cartridge, so spreading it around might help. You can also cover the holes on the side of the cartridge that the beam travels through to trick the printer into thinking it is always full (a piece of electrical or any other opaque tape will work).
If you are using a brand new, Brother brand, cartridge though, I would first take it back and have the store replace it, because they shouldn't give you any trouble this early on. They will occasionally have too little toner to register and say they are empty, but never fresh out of the box. So for safety's sake, to make sure you didn't get a half-filled cartridge, I would get it replaced.
I have an SF-555P and have installed numerous cartridges. The last one was a Samsung brand and it didn't have the little fuse taped on the top. I never knew what this was fur until I had problems. When I first installed the new cartridge the "Toner Low" display remained lit. I shook the cartridge and it persisted but it printed well. Then about 100 pages later I got the "TONER EMPTY" and the printer stopped. After researching the issue I found that the fuse is actually a reset for the printer counter and when the new cartridge was installed without the fuse, it never reset.
You will need a 5X20 Fast acting fuse, no greater than 315 ma. You can buy a 4 pack from Radio Shack for about $3 (P N 2701046). Install it with a piece of electrical tape in the slot on the toner cartridge and make sure the contacts are exposed. The printer will blow the fuse and reset the counter. Don't use a bigger fuse, a slow-blow or anything that won't burn open quickly or you will be buying a new printer.
First, remove the black ink cartridge and make sure that the protective tape was removed from the bottom. Also, there IS a chance that the cartridge is empty now, or that the original empty was mistakenly installed, instead of the full one.
Does the black cartridge print? If not did you take the tape off of it? Error 50 is a generalized error reading relating to a number of cartridge problems. If the color cartridge is empty, it may be theproblem although I have not found this to be true on Dell printers. If you remove the color cartridge and reinstall it the reading will indicate its full (even though it isn't. This may solve the problem.
you need to print only in black if that is all the ink you have, and also you need to remove the color cartridge as it still registers in the printer as able to be used, although it is empty or near so. Did you remove the tape over the print head fron the new ink cartridge? Do a print head alignment, or use the toolbox icon to tell the printer that you just replaced the cartridge. Some HP models chip the ink cartridges so even a refill wont register as a full tank and the printer wont print. chip needs to be reset (difficult) or just replaced with a new cartridge.