Dell 17inch LCD Display - Blank

Hi there, Happily using system and suddenly display just fades out quickly to complete black, then starts pulsing every 3 seconds - a very quick slight white flash over screen accompanied by green flashing on/off button on front of display - every 3 seconds. Cannot turn off - pulsing just keeps going until pulling the plug. Have tried monitor on different computer, same problem. No picture, just pulsing. Any suggestions? Thanks. Monitor is not quite 2 years old.

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Hi, My name is Todd and I'm a customer advocate at Dell's corporate headquarters. My team helps customers via blogs, forums, and other tech sites online. You said the monitor is 2 years old. Do you have the original order number still? Depending on how you purchased the monitor it may have up to a 3 year manufacturer warranty and I may be able to replace it if it is within that warranty period. Please email me at [email protected] if you can locate the order number and I'll be glad to see if its still under the manufacturer warranty. Include my first name (Todd) in the subject line of the email so it can quickly be routed through to me, and include the order or customer number if you have it. Thank you, Todd Customer Advocate Dell, Inc. http://direct2dell.com/one2one/archive/2006/11/19/3648.aspx

Posted on May 04, 2007

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