Incorrect colour is printed

Hi the bad news is you need a new print head and they cost about £47.00
go to amazon or google Canon PIXMA MP620 print head and you will get a list of suppliers
Very simple to fit
Ian

1515n - I have the Magenta colour 'shadowing' the blue test. A mirror image of the blue text. [slightly staggered] Black is fine. Applies to all Word docs when printing in blue - can you help please?
I only use genuine cartridges.
Thanks
Jules Radstock

Hi there. The reason for your problem is that the colour cartridge contains cyan, magenta and yellow ink, plus a black cartridge of course. All the other myriad colours are produced by mixing these four basic colours. So, if you print red, it requires ink from both the magenta and yellow cartridges. Thus if your red produces a yellow print, it means your magenta is not printing. This can be due to a number of reasons, mainly an empty or faulty magenta cartridge or blocked magenta print nozzles.

If you wish me to help you with sorting out the lack of magenta, please post a new comment to this effect.

Are you using Name brand ,new ink cartridges?
Take the color cartridges out and make sure you removed the tape from the bottom of those cartridges. if done already take a wet paper towel and squeeze out the excess water, then lay the damp paper towel folded in half on a flat surface.
Then set the colored in cartridges one at a time with the ink side pressing against the damp paper towel for about 3 min. after 3 min you should see the ink drain on to the paper towel if so then replace the cartridge back into the printer and that should solve your problem.

What color mode is the file?

The colours in the 3 colour cartridges are cyan, magenta and yellow. If you want to print "red", this requires a mixture of magenta and yellow. Thus if only yellow is printed when you should be printing red, it means the magenta is not printing i.e. faulty/empty magenta cartridge or faulty/blocked magenta nozzles.

Please post a new comment if you wish for further help with this problem.

Alarm / Power light flashes orange 7 times consecutively is a Print head error so it sounds like you did the right thing.

I would reseat the printhead along with each one of the ink cartridges. Make sure that you removed the tape from the bottom of each of the ink cartridges and try it again. After installing the new printhead, you should have run a printhead cleaning cycle immediately after installing.

Issue: Certain colors are missing or no ink prints on the paper
Solution: Install / replace the recommended ink tanks correctly i550 / i850

Untitled Document How to install / replace the ink tanks
The ink tanks suitable for the printer are as follows;


Black Ink Tank BCI-3eBK
Cyan Ink Tank BCI-3eC
Magenta Ink Tank BCI-3eM
Yellow Ink Tank BCI-3eY


Note: There are two ink tank label designs.
Operation procedures are shown with label design A.
Replacement Procedure


1. Check that the printer is powered on, and open the front cover. Wait until the print head moves to the center.

2. Remove the empty ink tank by pushing the tab on the ink tank.

Note: When doing this, do not remove the print head. When replacing multiple ink tanks, it is recommended to replace one at a time to avoid inserting them into the wrong slots.
(The image is an example using i850.)


3. Remove the new ink tank from its package. Pull the orange tape in the direction of the arrow to remove it completely, and remove the shrink-wrap film.

Note: Remove the orange tape completely. If the tape remains, printing may not be performed properly.


Confirm that the orange tape is completely removed from the ink tank, as shown in image 1. If the tape is similar to the sample in image 2, remove the remaining portion of the tape so that it looks like the sample shown in image 1.


(1): Correct

(2): Incorrect (where the arrow indicates)
4. Slowly twist the orange protective cap in the direction that the arrow indicates, and remove it. To avoid ink adhering to your fingers, brace the orange protective cap while removing it.




5. Insert the new ink tank to the print head by holding it at a slight angle.

Note: Confirm that the ink tanks are installed in the right order according to the labels on the print head.

6. Press down on the top of the ink tank until a click sound is made.

7. Close the front cover. The next time the printer performs printing, it will automatically start print head cleaning. The power lamp will flash while cleaning is performed. Until cleaning completes, do not perform other operations.

Red is a combination of Magenta and Yellow. Print a nozzle check and observe for Magenta, Yellow and cyan. If the three colours are printed, no problem with the cartridge. Then it must be the problem of seeing colours in your monitor. .

if your cartridges are new one then do this, reinstall printer driver and check in the printer driver features that you have selected print in black and colour option

Here's what you should do. Remove all ink cartridges. Get some rubbing alcohol, preferrably 91% proof (leaves less moisture) Get a couple normal paper towels. Check each cartridge for dried ink and remove it using an alcohol wetted paper towel. (The deep cleaning procedures aren't always effective.) The gold contacts on each cartridge should be gold when you are done. Use the same procedure on the gold contacts of the ink cartridge housing inside the printer. Take your time, do it well. If that does not fix the problem, then do the following. Switch the black and magenta cartridge. Some printers won't print when you do this, other printers don't know the difference. If your printer is the later, then attempt a print job using a page that has a line of both black and magenta text. If you see a black print, then the problem is your magenta cartridge (despite having installed a new one) If the magenta prints, then you know the magenta cartridge is good. If the magenta prints but the black doesn't, then you have a printer failure. Let me know your results. ZT3000 Beta tester of "0"s and "1's"