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Question about GE GSH25KGR Side by Side Refrigerator

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My freezer is not keeping food frozen

My freezer just recently stopped keeping things frozen. Even though it is on the coldest setting, things are thawing. It just happened out of the blue. The Fridge part is still working great. This was purchased used from an appliance shop that fixes appliances and resells. this was the problem when I purchased it from them but they said it was fixed and it was for about 4-5 months. Now it quit again. They only offered a 30 day warranty. What could be causing my freezer side to not freeze all of a sudden. I already had a problem with my ice maker not making ice properly and overfilling the tray and then spilling water into the bottom of the freezer and freezing. (at least it would freeze then). I was advised by an expert on this site what that problem most likely was and that it was not serviceable. I have learned to just deal with that problem but I really need to have my freezer. I would appreciate any help and advice on this situation. Thanks!!

Posted by Beth Gunnell on

  • Beth Gunnell Apr 25, 2007

    Also the back of the freezer is all frosted over.

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douglas smith

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Defrost system is malfunctioning causing build up of ice. remove back panel of freezer, check for ice build up. if so, defrost carefulle with a hairdryer. also check drain is not blocked by ice. if it is, use hot water to get rid of it. (takes time)

Posted on Apr 25, 2007

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