Question about Kenmore 15864/15862 Top Load Washer

Kenmore 8series washer

I have a problem with my washer.recently this started after i try to wash a very big comforter. the basket nor the agitator spins after the water fills up and you can hear the motor like its running,when the cycle meets the spin spot you can hear a funny noise coming from the back.can you please help me out here.thank you.

Chaz Conrad Oct 10, 2008

70 Series Kenmore Washer (Model SM9710804-A)

My wife reported to me that our 70 Series Kenmore washer seemed to make it through a complete wash cycle, but the clothes were still too wet. She restarted the load from the rinse cycle. The basket filled with water but the agitator and the basket did not move. The motor hums when the switch is pulled on in many of the modes.

(I vacuumed the water out of the basket but did not try to fill it again, so I do not know if this function still works).

Is this the same problem described in the previous post?

1 Answer

Ron Marek

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.
Master
878 Answers

Pund, sounds like the motor coupler broke, It's not a hard job, I will attach a couple of pictures. You will need to remove the pump and motor to replace it. Catriver..post back

Posted on Apr 25, 2007

Ron Marek Apr 25, 2007

breakdown of drive assy. breakdown of drive assy.
Ron Marek Apr 25, 2007

Number 13 is the coupler, you will have to remove the cabinet. The pump is held on by 2 clips, same with the motor. The coupler attaches to the trans and motor with the grommet attaching them.

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

1 Answer

My Kenmore Washer 600 series does not agitate after the basket filled. The machine just stopped.

What is the model number?

Jan 29, 2018 | Kenmore Washing Machines

1 Answer

Kenmore Elite Oasis washer does not lock

First, OL/UL stands for "Overload", so in other words, the washer things the tub is too hard to move because it's overloaded and the motor is struggling or the unit is way out of balance causing the washer to struggle. The most common problem is a nut below the inner tub that needs to "float". Floating is when the tub fills up with water to a certain level the inner basket will rise about 1 inch from the center agitator. What this does is disengage the basket from the motor so that the agitator can rotate independently from the basket. If the basket does not float then when it tries to agitate the whole basket will turn back and forth at the same speed as the agitator and this will cause the OL/UL error code.

Nov 22, 2012 | Kenmore Oasis 4.6 cu. ft. Canyon Capacity...

2 Answers

Kenmore 90 tub spins excessively clockwise during wash cycle.

there should be 2 or 3 springs that hold it, they mite have broke, take off back panel an check.

Jan 04, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

I have a Kenmore washing machine that stopped working while washing a king size comforter. It looks likt the comfortor may have got caught on the agitator. I can hear a sound coming from the motor area...

The comforter is too big for these washers. But it sounds like you may have taken out the motor coupler. It's an easy fix. If that's not it, then the transmission broke. But it is more than likely the coupler.

Dec 30, 2009 | Kenmore 22422 Top Load Washer

1 Answer

After setting the cycle to permanent press I started the unit to begin filling with water so I could add detergent and then my clothes. Once the unit filled with water and started the wash cycle the...

Was there by chance a comforter or anything excessively bulky or heavy washed in it prior? There is a coupler under the tub that conencts the gearcase (transmission) to the tub. More than likely, this is stripped out! Is that an Estate Model? Also, Does your family make it a habit of stuffing the basket with as much as they can? You should NEVER load past the top row of holes in the basket. And load them loosely. Drop them in and where they lay i just that. Overfilling is a major cause of coupler damage, too.

Dec 14, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore Washer is Not spinning, Agitates ... Drains.

check your motor coupling

Mar 17, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Lost items in Kenmore top loading washer, #28701

no
for items of that size suggests that they were never in the washer to start with

Feb 02, 2018 | Kenmore Washing Machines

1 Answer

No agitator action

I need to get the model of the washer. (e.g. 123.123456789). This will greatly help to identify the problem and a fix for the washer. Thanks

Jul 07, 2007 | Kenmore 24032\24036 Top Load Washer

1 Answer

Agitator not spinning

could'be water level switch or timer control. another posibility is corrosion on the motor wiring connector

Jun 22, 2007 | Kenmore 24032\24036 Top Load Washer

1 Answer