I have a problem with my washer.recently this started after i try to wash a very big comforter. the basket nor the agitator spins after the water fills up and you can hear the motor like its running,when the cycle meets the spin spot you can hear a funny noise coming from the back.can you please help me out here.thank you.
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First, OL/UL stands for "Overload", so in other words, the washer things the tub is too hard to move because it's overloaded and the motor is struggling or the unit is way out of balance causing the washer to struggle. The most common problem is a nut below the inner tub that needs to "float". Floating is when the tub fills up with water to a certain level the inner basket will rise about 1 inch from the center agitator. What this does is disengage the basket from the motor so that the agitator can rotate independently from the basket. If the basket does not float then when it tries to agitate the whole basket will turn back and forth at the same speed as the agitator and this will cause the OL/UL error code.
The comforter is too big for these washers. But it sounds like you may have taken out the motor coupler. It's an easy fix. If that's not it, then the transmission broke. But it is more than likely the coupler.
Was there by chance a comforter or anything excessively bulky or heavy washed in it prior? There is a coupler under the tub that conencts the gearcase (transmission) to the tub. More than likely, this is stripped out! Is that an Estate Model? Also, Does your family make it a habit of stuffing the basket with as much as they can? You should NEVER load past the top row of holes in the basket. And load them loosely. Drop them in and where they lay i just that. Overfilling is a major cause of coupler damage, too.
to remove the trans you have to remove the agitator, lift off cap on agitator there will be i believe a 5/16 or 7/16 bolt remove that carefully because dog ears right at top will fall out, slide out agitator and tran should come out.