Question about Kenmore 15864/15862 Top Load Washer

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Kenmore 8series washer

I have a problem with my washer.recently this started after i try to wash a very big comforter. the basket nor the agitator spins after the water fills up and you can hear the motor like its running,when the cycle meets the spin spot you can hear a funny noise coming from the back.can you please help me out here.thank you.

Posted by patrick persaud on

  • Chaz Conrad
    Chaz Conrad Oct 10, 2008

    70 Series Kenmore Washer (Model SM9710804-A)

    My wife reported to me that our 70 Series Kenmore washer seemed to make it through a complete wash cycle, but the clothes were still too wet. She restarted the load from the rinse cycle. The basket filled with water but the agitator and the basket did not move. The motor hums when the switch is pulled on in many of the modes.

    (I vacuumed the water out of the basket but did not try to fill it again, so I do not know if this function still works).

    Is this the same problem described in the previous post?



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Ron Marek

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Pund, sounds like the motor coupler broke, It's not a hard job, I will attach a couple of pictures. You will need to remove the pump and motor to replace it. back

Posted on Apr 25, 2007

  • Ron Marek
    Ron Marek Apr 25, 2007

    breakdown of drive assy.

  • Ron Marek
    Ron Marek Apr 25, 2007

    Number 13 is the coupler, you will have to remove the cabinet. The pump is held on by 2 clips, same with the motor. The coupler attaches to the trans and motor with the grommet attaching them.



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