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Someone will have to open the unit to see what is happening---either tape is not loading all the way or when FF or Rewind hit not moving the reels----could be as simple as a belt or a bad drive idler (most use either a rubber wheel or gears to move the tape in Play, FF, and Rewind.
Sound like it either has one or two problems, the door is stuck and or the door eject motor has failed. Look in the front to the player for a small paperclip like hole, and use a paper clip to manual eject the and engage the loading mechanism usually located under the door for most cases. Check you manuals troubleshooting section for manually ejecting a CD..
Thank you for checking on me! I have not received a solution to make my particular DVD player region free. At this time, I am just not able to purchase anything. Perhaps at a later time I might find myself in a better financial status.
The sound you are hearing is the lens attempting to focus. Since it seems to recover, this could be an alignment problem or just a connection problem. Without seeing the waveforms of the tracking circuit, I can not say for sure. If this is a new unit, return it for warranty exchange or repair.
Called Zenith. They said: turn on the DVD player. Hit "set-up".
Scroll down to the "lock" icon. Scroll over to "Rating". Scroll over to unlock. Enter 0000. Click on Ok. Enter 0000 again, click Ok again. Menu should read unlock. Voila!