Eject my player won't eject the disc that is in it. i took the front off and there are two plastic guards that have engaged by metal prongs from within the unit. i need to know how to fix this

If you want to eject the CD you need to look on the front of the Blu-Ray drive for a small hole, about the size of a pencil-lead. If you open a paper clip and insert it, it should pop the drive open for you.

Someone is going to have to open it and look to see if the disc inside is out of position or jammed in some way----sometimes you can gently move it a little back into the position where it will eject the disc--which could be your entire issue.

Dirty or damaged disk. remove screws in back of player (carefully) and gently slide disc out, do not force. Or take player back to store and ask them to fix or replace it.
Joe Don

usually if you look in the front you should find a small hole turn on the Player and push a Paperclip into the hole this is a manual eject for the tray. If there is NO hole then Unplug the Player and remove the outer metal cover Do NOT stick anything into the Inside of the Player taking a flathead screwdriver You can coax the slide tray to eject the disc If it is an internal feed and eject system across the top there should be a crossbar with a spindle in it facing downward onto your disc remover this crossbar and you can safely coax the disc out of the front without damaging your disc. your issue is when the disc was inerted it was misaglinged in the player so the system misinterpreted it as being a No Disc and locked out the ejection of the disc in the players brain there is NO disc in the player at all after you removed your disc reassemble the player and either return it or toss it out for recycling and get another one

You should try unplugging the DVD player from its power source then plugging it back in. Now try to open it and if that doesn't work than you'll probraly have to take it apart to get the disk out but sometimes the DVD players can get worn out or if you have a cheaper DVD player it might just be freezing up on you. I have had these problems before. I just took the DVD player apart to get my disk and then trashed it.

It not the disc, it won't take a disc ...... if I go to put one in it Makes noise but won't actually take the disc. Would this be the loading gear and can it be fixed or?

Reset the unit ithe reset button is on the cd changer

i had my jensen three weeks everything was okay until all of sudden the unit wounld not load or eject CD's or DVD's

The magazine in our Sony CD player would not eject. I tried pressing two buttons at the same time etc., with no result. I uplugged the player, removed the screws that hold the black metal cover on and took off the cover (pull the metal up, out and away at the back bottom sides, then slide it back to release the lip from under the front pane.) Looked down inside and saw the problem, a CD disc extended about 1/2 inch from the magazine, blocking ejection. I pushed the extended edge of the disc back into the magazine with the tip of a kitchen knife. Plugged the player back in, pushed power and then the eject button, and the magazine ejected. Replaced the metal cover and it works fine. If it won't eject again I know what to do. Be sure to unplug before you work, you don't need an electrical shock.
All the best, Sonia Murray