SOURCE: how to replace both door hooks on BOSCH MICROWAVE/GRILL
You have to separate the door panels (as shown in the attached photo)
and then you'll see the previously hidden screws you need to remove.
Or you can watch a YouTube video (not a video I
made) that demonstrates how it's done.
You can usually find
helpful exploded view diagrams and order parts by entering your full
model number here.
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If the microwave door won't open the open lever might be broken. This part can be replaced separately.
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If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.
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If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.
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If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.
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If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.
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If the microwave door won't open the button might be broken internally. The button can be replaced.
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If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.
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