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Nice to meet you.
Yesterday I changed the glass of my skagen watch to crystal glass. As you it is made from Japan and according to my knowledge they ususally make the watch with glass. I paid 30dollars to change the glass.
$34 will cover it when you send it to skagen they will fix the crystal and check everything else for that much while still not voiding your lifetime warranty.
This sounds rather unusual, as flexing the wrist can pull the pins out of the lugs but should not damage the crystal.
If it is still under warranty, then take it to a local dealer for watch.
I suspect that you have a rigid strap and this puts a strain on the watch. I gave up using leather straps 30 years ago because of continual troubles like yours (a flexible bracelet will prevent this) and have never had any similar problems ever since .
If you have to pay for a new crystal, then investing in an expanding braceletshould be considered.