Cannot communicate with pc/ laptop. device is not recognised
When i connect my magellan explorist 600 to my pc/ laptop, it is not recognised. i get a message " usb device not recognised - one of your usb device seems to be malfunctioning etc...."
i have installed the software provide in the cd.
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You can try to update your GPS firmware.
Before you update your Magellan eXplorist 500 firmware or install a custom basemap, Magellan recommends that you backup all of your GPS data.
Click here to download the firmware update (Version 2.57)
Connect your Magellan GPS unit via the USB drive. Double-click on the update file to begin the installation process. Follow the on-screen instructions .
Try to call the tech support of magellan and advise them that your unit is no longer working. If you still have the receipt and still under warranty then they will fix it for free or if its not they can fix it for free for one time courtesy. And they are also offering a trade in for cheap price.
If you look on magellan website it states they no longer have or support replacement parts for older gps models.
You can find an explorist for parts on ebay.
I own a explorist 100, 400, 500. I believe the key pads are all the same. If you can not find one, I will sell you the pad from the explorist 100 for 30 dollars plus shipping.
You can download the US basemap for the 500 at http://www.megaupload.com/it/?d=EJTNQH03 Rename it BASEMAP.MGI Then copy it in the directory "background maps" in the SD card of your 500, by using a SD card reader/writer. Insert the SD card in your 500 and connect it to your PC; then turn it on;it will turn on regularly, because the basemap in the card will be detected; turn it to USB file transfer mode, and copy the basemap from the SD card to the directory "background maps" of the 500.