I purchased the above item several years ago and do not use it regularly. I recently had occasion to scan an item I purchased, a plate, that I wanted to place on eBay. The item was scanned and 1/2 of the scan is green. No matter what I did I could not correct the problem.
I most likely purchased the wrong scanner to use for eBay purposes. I originally had a Plustek which was great for scanning dishes, vases, books, etc.
Does anyone have any suggestions as to what it wrong?
Any help would be appreciated.
If anyone would like to look a a jpeg file I will gladly e mail it to you.
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Re: Microtek ScanMaker S400
Check the scan with normal flat copy.
If that scan is OK it is not the scanner.Have a rethink about how you are scanning
If the the test scan comes up odd
Come back with what software you are using to with thew scanner[Image editor etc.,]
Do more tests before junking the scanner - that will be last move.
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Download driver from the Microtek website
extract the files to your drive
locate the setup.exe file where you extracted the files
after the driver is installed reboot the pc
Now for the fun part...
Once PC is fully rebooted plug in Scanner ScanMaker s400 Windows looks for drivers in “windows update” and the “preconfigured driver folder” Windows cannot find a driver. Close “Driver Software Installation” window Open Device Manager Device manager shows yellow bang next to “USB scanner” under “Other Devices” Right click on usb scanner click “update driver software”, Click on “Browse my computer for driver software” Click on “let me pick from list of device drivers on my computer” Click on “Imaging Devices” Click Next Under Manufacture there is no Microtek Click on “Have Disk” Click on Browse Locate ScanWizard 5 V6.63 folder Locate Disk 1 Locate Vista Locate X86 There is a list of INF files Choose first inf file, “Mii_x86_004.inf” Click Open Click OK Now under Manufacture two entries are listed, Microtek and Microtek Driver Team, On the other side there is a list devices s400 is not listed There is an entry for 4800 Scanner Select it and click next An “update Driver Warning” opens select yes Window now shows successful driver update. And the scanner is listed as 4800 scanner Click close Close device manager Open Scan wizard program Scanner works fine. The scanner will not work nativly with windows scanning.
Microtek is famous for making a good product that will last you a good while if it is maintained and taken care of. Yet their lack of support for said products is lacking. Try to uninstall and reinstall all the software for the scanner. Make sure before you uninstall that you still have the install disc. If not then you can find the drivers on the Microtek site.