My printer informs me "printer not ready" every time I try to print from my email - yet if I copy and paste to a word document it prints perfectly
This is a nuisance......can you help??
Re: printer won't print email or confirmation notes
I've ran into a similar problem at a client. They have about 20 printers in the work environment, a few of them are bigger copier/scanner/faxes that prompt for a department code upon printing. A few of the workstations were having problems printing emails to one of these multifunction printers to where the computer acted like everything printed fine, but there was no prompt for the department code so the email did not print. I could go into Word/Excel/Acrobat and it would prompt for a department code and everything would print fine, but Outlook never prompted for this code.
My fix was to just simply reinstall the problem printer and the workstation started prompting for department codes again upon printing from outlook.
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Re: printer won't print email or confirmation notes
Hi, how many printers do you have connected? Was there a previous printer attached to this computer before the R340? What email program are you using in what OS?
Some things you can try (assuming you are running WinXP):
1) Go to Start/Printers & Faxes - make sure that the R340 is set as the default printer; and/or
2) In your email program, try to check if when clicking on Print the next pop-up window will display/allow you choices of printer(s), click on the R340 before printing.
If the above still won't let you print, pls go back to the first paragrap and post the info.
Hope this be of some help to you. Good luck.
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*** Following is for information only.***
* Brand and model for specific solution.
* It's probably stuck in error mode. Looking for ink, cartridge level, ID of ink cartridge, communications issues, etc.
* Open your printer control panel on computer to monitor status.
* Stand alone wireless printers will cycle through it's checks and flash ready or error report (by flashing certain lights) you will need to check paperwork for error report.
* Note that with new models(especially cheap units) They tend to take a Long time to process prints and print out. Many render the document to a printer format then print. Copies have to render for each copy.
* I find it faster to render and print one original. Then use the printer's "scan" and "copy" mode as it will not use the render process. Scanning is faster and only done once per "Batch".
Are you talking about a page printed from a printer or something on your screen? I need some more information before I can help you. It does sound like you are describing a printer problem and if it is, does this happen when you try to print anything else?
Solution : Power OFF the Printer, Wait 45 Seconds, Then Power ONCAUTION: If the machine is powered OFF / powered ON, all information that is stored in the machine's memory may be erased. NOTE: Before powering OFF, make sure that all copy or print jobs have completely finished. Never power OFF in the following instances:
While data is being received.
While jobs are being printed.
While jobs are being copied.
While a scan is being executed.
Power OFF the machine. The power switch is located on the front right side of the machine under the Control Panel.
NOTE: Before the machine is powered ON again make sure the Touch Screen is blank.
Power ON the machine.
NOTE: When the power is ON, a 'Please wait...' message will be displayed. This message indicates that the machine is warming up and cannot be used. After 45 seconds, the machine becomes ready for use.
If the issue is not resolved repeat steps 1 and 2 a second time.
Power the printer on and get it to the Ready state. With the printer on and in the Ready state, open the front cover. Press and hold the Cancel button until all of the lights begin flashing up and down. Release the Cancel button and close the door. The photoconductor count should now be reset. To confirm that the photoconductor page count has been reset, it is recommended that you print a menu settings page and check the photoconductor level. Do the following: With the printer at the Ready status, press the Continue button once. The Ready light will begin flashing and one or two pages will print out. Look for a section labeled Cartridge Information and locate the word Photoconductor under this heading. Confirm that the photoconductor level reading is either OK or close to 100%. If the reading is low, try printing 10 - 20 pages. Print the menu settings page(s) again. Confirm that the photoconductor level reading is OK or close to 100%.
Good luck, Gerrit Jan
Here is a procedure I would like you to do to reset the light:
1-Power the printer on and get it to the Ready state (i.e. the light on the operator panel is on) 2-With the printer on and in the Ready state, open the front cover 3-Press and hold the Cancel button until all of the lights begin flashing up and down. 4-Release the Cancel button and close the door. The photoconductor count should now be reset
To confirm that the photoconductor page count has been reset, it is recommended that you print a menu settings page and check the photoconductor level. Do the following:
1.With the printer at the Ready status, press the Continue button once. The Ready light will begin flashing and one or two pages will print out. 2. Look for a section labeled Cartridge Information and locate the word Photoconductor under this heading. 3. Confirm that the photoconductor level reading is either OK or close to 100%. 4. If the reading is low, try printing 10 - 20 pages. 5. Print the menu settings page(s) again. 6. Confirm that the photoconductor level reading is OK or close to 100%. 7. If the photoconductor reading is still low, there is a second, more detailed, procedure you can perform to reset the count. 8. If the reading is still low after both procedures have been attempted, the printer may require service