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Question about SanDisk Sansa m240 MP3 Player

2 Answers

Not enough memory space for music db

Hi I have sansa m240 1gb mp3 player. it works fine for two months. after that its giving problem. when i switch on the player it is saying not enough memory space for music db. i tried to format the player in msc mode. but not able to success. i am getting error windows was not able to complete the format. i tried to use sansa updater. but its not recognizing my player. could you please help me on this issue?

Posted by Nurul Mohd on

  • 2 more comments 
  • Nurul Mohd Apr 24, 2007

    Thanks for the reply. I tried with this. But while formatting i am getting error. It is giving error "Format did not complete successfully". any more suggestions please???

  • Anonymous Dec 25, 2008

    my mp3 turn on but it says please free music space db or some thing like that but it cut right back off

  • Anonymous Mar 20, 2009

    when i turn my sansa on it says not enough memory for music DB delete 4 mbs. so i just deleted all of the music. and it is still saying the same thing. please help me.

  • Anonymous Mar 12, 2014

    my sansa says I need to clear 90 MB but I only listen to the raido and now I cant even do that it has no downloaded music at all so what happened


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  • 47 Answers

Your M240 may have encountered a corruption in its Music Database, and may be corrected by formatting and updating the firmware. Try this: Manually switch the player to MSC mode and format through "Disk Management". Here are the steps: Step 1: Locate the "Hold" switch on the side of the M240 and enable it (you should see an "orange-colored" surface when it's enabled) Step 2: Plug the M240 to your computer (recommended Operating System is Windows XP and above) and check Windows Explorer if the player is detected as a "Removable Drive" Step 3: Open "Disk Management" by right-clicking on the "My Computer" icon, then selecting "Manage" Step 4: Your "Disk Management" window should be divided into 2 panes. On the left pane, click on "Disk Management" Step 5: On the upper right pane of "Disk Management", you should find the drive letter corresponding to your Sansa M240. The lower section also contains the drive # pertaining to your M240. Right-click on either drive letters pertaining to the M240 and select "Format". Follow the on-screen prompts. Make sure that the "Quick Format" checkbox remains un-checked. Step 6: In general, Disk Management is more the effective tool for formatting your M240 and assuming the format processing completed without any errors, proceed to updating the firmware of your player. Step 7: Use this link to download the Sansa Firmware updater: Save this file to your Desktop and run it while your M240 is still plugged in to your PC. Follow the on-screen prompts. Step 8: "Safely remove" your M240 from your PC and -- with a fresh battery -- power on your player. It should boot up normally. I hope this works. The M240 is a great player

Posted on Apr 24, 2007

  • Anonymous Apr 25, 2007


    Formatting in "Disk Management" normally completes without a hitch.

    If you keep receiving the message "Format did not complete successfully", try formatting it on a different computer since this may possibly be an Operating System issue.

    Calling SanDisk technical support would also provide you with more options.




Ok, i'm not here to suggest a solution i just want to say a huge THANK YOU to Syd_, i have been trying for about two weeks to put music on my sansa m240 but every time i plugged it in, it didnt show up on the s computer. I am SO SO SOSOSSOSOSO SO thankful, thank you a million !!!

Posted on May 30, 2007


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Related Questions:


When i turn the player on it says Not enough space for music DB Please free 6 MB. But it says in the info Memory 0MB and Free 0MB

Connect to your computer copy music to a folder and save as whatever name you give it Then format Check the folder with the music in it to see if there is a file thats not MP3 delete it if there is one then replace the musicto the sansa keep about 6MB of free space

Not working 1gb sansa clip

What does that mean - "music db" ? I put all of my music on my 1 Gig and it works great. I put all Harry Potters audio books on my 8 GIG and still have 1.5 gig left for music.

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Remove the microSD card and then delete one or more files from the Sansa's internal memory to free up an additional 90MB.

Sansa m230

whenever i turn on my sansa m230 mp3 player, it displays the message, "not enough space for music DB, please free 8mb." And so i plug it into my friends computer and when i open the music folder on the device, its empty, even though it says that there is quite a bit of space used up. Do you have any answers?.


"Please free 6MB for music DB" means that there is not enough MEMORY for the MUSIC DataBase. Therefore, you cannot see the music on your device.

To resolve this, you need to delete music until your device is less than 6MB of being full.

Generally 10 to 15 songs should do the trick.

Best of Luck,

Music DB??? clear 6 MB???

Have you tried re-formatting the device?  This will "wipe" memory, getting rid of corrupted files, etc. and should restore use.
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