Question about Acer Aspire 3000 Notebook

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Keyboard and touchpad problem

I have gone through and checked all my connections of the keyboard and the touchpad.. I have even formatted it and reinstalled windows thinking that would solve it.. but not at all.. and I know its not because the keyboard is dirty.. Mine is clean.. But what i have noticed is that it dont like to shutdown, and the only way to get the keyboard and touchpad to respond at all is to plug in a usb utility and even then, there is just enough time to hit one key... I have to use that to shut it down through the task manager.. Anyone else have problems like this??

Posted by Curtis Mullins on

  • Curtis Mullins Apr 25, 2007

    alright.. i was hopin i didnt have to take it in.. but thanks

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5 Answers

Anonymous

Ok folks---I have an Acer Aspire 5670 w/ winxp prosp2, 2gbram,etc., etc. 19 months old. I have had this same problem...mouse/keyboard nonfunction. (Working in safe mode, not wotking in reg. boot) I had my repair shop re-initialize windows twice. No Good. They feel it's a MOBO issue. Whatever the problem is, I think it's important that we ALL let Acer know that their build is poor. The response that I and my repair shop got was "out of warrantee, out of luck" and "what problem?" and "send us $450.00 and we'll fix it for you. If you browse these forums, you will see countless suckers w/ the same problem. And I DON'T feel that always having to plug in a PORTABLE computer is a viable solution. We need to make our voices heard and maybe Acer will institute a recall or something. So let them have it, both barrells!!! Don't just accept it. Please

Posted on Jan 23, 2008

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Anonymous

Remove the battery from the computer, plug into a power source and turn it on. We did that and the computer worked wonderfully. Put the battery back in. . . mouse and keyboard were gone again. We use our laptop only with electricity now!

Posted on Oct 01, 2007

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Anonymous

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The problem is not the bord.u have to disable the battery option in device manager and it will work fine.Only prob then(i think)is that the laptop wont work without an ac.

Posted on Sep 22, 2007

  • alasion15 Feb 10, 2011

    UPDATE THE DRIVERS

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Anonymous

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I have same problem. The Mouse jumps and then does not respond and the keyboard does not work at all. Both problems remain after i reinstall windows. The strange thing is that both mouse and the keyboard work without any problems during the safe mode so it cant be the hardware problem.

Posted on May 14, 2007

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Seems like the board is screwed! or may be its just the keyboard & touchpad controllers, either way its a h/w problem since u've already mentioned that u've tried reinstalling windows and the problem still persists. i'd advice that you take it to service center.

Posted on Apr 24, 2007

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