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What you are trying to print is created in RGB. This means it is a photo that has been created in a color format that will ONLY print if you print it in full color. If you try to print your photo item in only black, it will only print what it sees in TV Colors, a combination of RED GREEN BLUE. This is why you will only get part of the image printed when only in black.
The only way to change it to print the whole image in all black, is to open the image you are trying to print in Photoshop or another professional grade photo program, and to change the settings of the image to CMYK, effectively, Cyan, Magenta, Yellow, Black. Then, change the image once again - to GREYSCALE. This will effectively change all the colors to a SHADE OF GREY, in different HUES.
Save the picture as a JPEG, and then print from the desktop, from your picture viewing software that came with your computer, and you will see everything print out from the black ink, in greyscale.
The printer driver must be set to print text with the K resin panel. If the text is part of a bitmap image and not a true-type font then it will print from the coloured panels and be dark grey. To create the correct green on the card you need to change the RGB values so it prints correctly but look wrong on the badge design program. Even different printers print the same colour differently.
I need to know something first. If you print a test page, an internal page, a confirmation page, menu page, etc, does the machine give you a green hue ? Have you tried to shut the printer down and allow it to reboot? There is tec color correction on your print driver properties. You can try adjustments with that. But first let me know if the internal prints are ok , then lets go from there.
I'm not clear on your problem but you can try this<a href="http://www.richardsnotes.org/archives/2006/05/17/canon-i9900-printer-problem-and-solution/" >Link for simular problems.</a> You may find the solution there.
it can be due to ,, color catridge contains only green,, since the other colors,, are been used for prior printings,, and the green ink is left in the catridge,, you can check.. make use settings to print in gray scale,, dont use color.. then it should be fine.. but the color cartridge to be replaced
Possible hardware / driver or application issue.
Do a printer check first. Print a nozzle check pattern, if you see gaps or breaks or if any color is missing, clean the printhead. make sure that you are using an epson cartridge.
If ok, make sure that the print settings are correct.
If that does not resolve the issue. Trash and re-install the drivers.
You can check your printer settings by clicking start and going to either Control Panel of Printers and Faxes. Then, right click on your printer...
Click properties...Go to printing preferences at the bottom, then go to Paper/Quality and select Color and Normal. Then check the Advanced Settings and make sure that ICM/ Image color management is set to ICM Handeld by host system...
Also check that Advanced Printing Features is set to Enable.