Question about Brother MFC 420CN All-In-One InkJet Printer

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Ink I have changed all of my ink and I'm still getting a message"no cartridge, open scanner cover then reinstall ink cartridge.I have tried this several times and still having the problem. I can't do anything.

Posted by charlene croft on

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Richard Dorner

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If you don't have the cartridges seated properly you will get this message. Pull them and try again. Myself, I tried to save some money, and bought Brothers refilled ink cartridges. They wouldn't work, so only use new Brothers ink cartridges. Unplug the printer from the wall for it to recycle, don't use the power button. Good Luck

Posted on Apr 25, 2007

  • Richard Dorner Apr 25, 2007

    If you don't have the cartridges seated unproperly you will get this message. Pull them and try again. Myself, I tried to save some money, and bought Brothers refilled ink cartridges. They wouldn't work, so only use new Brothers ink cartridges. Unplug the printer from the wall for it to recycle, don't use the power button. Good Luck

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0helpful
1answer

The black ink will npt come through

Hi,

If you have just installed a new ink cartridge and an ink low or Replace ink cartridge message is still displayed, the cartridge may be incorrectly installed.

Follow these steps to make sure the cartridges are correctly installed:

  1. Press the On button to turn on the Epson Stylus, or (if already on) press the Setup button.


  2. Select Maintenance and press OK.


  3. Select Change Ink Cartridge and press OK.


  4. Open the scanner.


  5. Open the cartridge cover.


  6. Press down all the ink cartridges until they click into place to make sure they are properly seated.


  7. Close the ink cartridge cover and push it down until it clicks into place.


  8. Close the scanner.


  9. Press OK to begin charging the ink. This takes about 2 minutes.

    You see a message on the display screen when ink charging is finished.

    Caution:

    Never turn off the Epson Stylus while ink is charging or you'll waste ink.

    If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the Epson Stylus with the label facing upward. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area, and do not store the cartridge upside down.

    If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge.

Thank you for contacting FixYa


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0helpful
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Message no cartridge when installing new cartridge. I have installed new ink cartridges but the printer keeps coming up with the message 'No Cartridge' Reinstall the cartridge. I have done this three or...




Hello ,

Start by opening your ink cover and read the LCD screen; this will alert you as to which ink cartridge is not being recognized; make sure the cartridge that it is telling you is empty has been changed.

If the unit is still not recognizing the cartridge you have changed, follow the steps below.

  1. Unplug the power cord for the printer unit.
  2. Open the ink cartridge cover and remove all ink cartridges.
  3. Close the ink cartridge cover.
  4. Plug the power cord back in.
  5. Reinstall the ink cartridges.

Thank you,

Pat
1helpful
1answer

Cannot regonize ink cartridges

An ink cartridge may be incorrectly installed. Follow these steps to make sure the cartridges are correctly installed:

1) Make sure the Epson Stylus is turned on.
Do one of the following:

  • If your printer indicates that an ink cartridge is expended, press OK.


  • If your printer does not indicate that any ink cartridge is expended, press Setup. Then press < or > to select Maintenance, and press OK. Then press A or V to select Change Ink Cartridge, and press OK.
2) Open the scanner.
3) Open the cartridge cover.
and wait until the cartridges have moved to the replacement position.

4) Press down all the ink cartridges until they click into place to make sure they are properly seated.

5) Close the cartridge cover and push it down until it clicks into place.

6) Close the scanner.

7) Press OK to begin charging the ink. This takes about 2 minutes.

8) You'll see a message on the LCD screen when ink charging is finished.


In many cases sometimes :
If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge.


0helpful
1answer
0helpful
1answer

I don't know how to change the ink bought this printer from a guy at work no manual

Lift the scanner cover from the right-hand side of the MFC until
it locks securely into the open position.

If one or more ink cartridges are empty, for example Black, the
LCD shows Ink Empty Black and Cover is Open.

Pull the ink cartridge hook toward you and remove the ink
cartridge for the color shown on the LCD.

Open the new ink cartridge bag for the color shown on the LCD,
and then take out the ink cartridge.

Remove the cartridge covers.

Each color has its own correct position. Keep the ink cartridge
in an upright position when you insert it into slot. Press down on
the ink cartridge until the hook snaps over it.

Lift the scanner cover to release the lock. Gently push the
scanner cover support down and close the scanner cover.

If you replaced an ink cartridge while Near Empty was
displayed on the LCD, the LCD may ask you to verify that it was
a brand new one. Example: Did You Change Blck? 1.Yes
2.No. For each new cartridge you installed, press 1 on the dial
pad to automatically reset the ink dot counter for that color. If the
ink cartridge you installed is not a brand new one, please be
sure to select 2.

If you wait until Ink Empty message is displayed on the LCD,
the MFC will automatically reset the ink dot counter.

If the Install message is on the display after you have
installed ink cartridges, check that the ink cartridges are
installed properly.

Hope that helps you!

1helpful
1answer

How do I change the ink cartridges

1. Turn on the Epson Stylus CX8400 Series. If a cartridge is low or expended, you see a message on the Epson Stylus CX8400 Series LCD display screen. If a cartridge is expended, you must replace it to be able to print. If a cartridge is low, you can continue printing until the cartridge needs replacement. If you’re replacing a cartridge before you see a message on the Epson Stylus CX8400 Series LCD display screen, press Setup, select Maintenance, and press OK. Then select Change Ink Cartridge and press OK. 2. Open the scanner.
3. Open the cartridge cover.
4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Dispose of it carefully. Do not take the used cartridge apart or try to refill it.
Warning:
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep ink cartridges out of the reach of children. 5. Before opening the new cartridge package, shake it four or five times. (Do not shake a cartridge after opening the package; ink may leak.)
6. Remove the cartridge from the package, but be careful not to touch the green chip on the cartridge.
7. Remove the yellow tape from the bottom of the cartridge. Caution:
Do not remove any other labels or seals, or ink will leak.
8. Insert the new cartridge into the holder and push it down until it clicks into place.
9. Once you replace all the necessary cartridges, close the cartridge cover and push it down until it clicks into place.
10. Close the scanner.
11. Press OK to begin charging the ink. This takes about 2 minutes. When you see a completion message on the LCD display screen, ink charging is finished. Caution:
Never turn off the Epson Stylus CX8400 Series while ink is charging or you’ll waste ink.
If you see an ink replacement message on the LCD display screen, press OK and press down all the cartridges securely.

If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the Epson Stylus CX8400 Series with the label facing upward. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area, and do not store the cartridge upside down.

If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge.

got this from the Epson Site
0helpful
1answer

After installing new cyan cartridge, display reads No Cartridge

look at the ink cartridge and and first see if the ink covers the top of the cartridge. there is a little part of the ink cartridge the best way to explain it, is there is a tab,. that tab goes into a sensor. if the tab has ink on it, then you mostly like have a problem with the sensor itself. but if there is no ink, the printer is correct. i have had several people bring printers with those type of problems, and when they bring the cartridge i look at it, and they are practically empty.

thanks
0helpful
1answer

Black ink cartridge doesn't work.

Have you tried
  1. Taking out all the cartridges
  2. Power down the power
  3. Power up the printer
  4. Open the scanner Cover
  5. Close the scanner cover
  6. Message will ask you to put the ink.
  7. Put in Black
  8. Close scanner cover
  9. It may ask you whether the Black is being changed.
  10. Open the cover.
  11. Install Cyan.
  12. Repeat step 8-10 for the rest of the 2 colours.
  13. It should resolve the Black ink empty message.
Let us know if this works.

Thank you.
0helpful
2answers

Reinstalling ink

I put a new magenta cartridge in the printer. It says to open the scanner cover, then reinstall ink cartridge. when i open the scanner cover nothing happens and i dont know how to install the ink.
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