Question about Compaq A3000 All-In-One InkJet Printer

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PrinterHead I try to print a document, and all i get is an error message that says that the cartridges are not installed properly or that the cartridge door is not closed, both are done....but then in the Control Program screen...in the alert box...it says that, "Both printheads are missing." But i don't know what a printhead is, Please help me, much appriciated. Thanks SavedOne07

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Anonymous

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A printer head is the ink cartridge. maybe you put the black where the color goes and color where the black goes. remember that black is to the right and color is to the left.

Posted on Aug 25, 2007

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HP Photosmart C4580 Print cartridge(s) missing or not detected


This error message usually happen if the cartridge is not properly seated or the copper-colored electrical contacts have problem. Check this website for proper cleaning and installing ink cartridge.
If the problem is resolve try replacing the ink cartridges.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01442936&lc=en&dlc=en&cc=us&lang=en&product=3418707#N68

TNX

Apr 23, 2011 | HP Photosmart C4580 All-in-One InkJet...

2 Answers

Hey,I am a big problem.When I want to print...something, I can't print because I have an error. Look here what "the printer" sais:"An ink cartridge is not installed properly.Open the...


this like your cartridge has problem with connection
open printer cover/door
then disconnect your printer cartridge, both the color and black, then connect the cartridge again
close the printer cover/door
try to print again, if message still appear, it mean you need to change your cartridge with new one

Mar 17, 2011 | Canon PIXMA iP1300 Printer

1 Answer

The printer cartidge carrier keeps jamming. How


Solution
Follow these steps until the error message is resolved.
Step one: Turn the All-in-One off and on again

1. Press the On button ( ) to turn the product off.
2. Press the On button ( ) again to turn the product on.

If the error message is not resolved, continue to the next step.
Step two: Clear any paper jam
1. Turn off the product and unplug the power cord.
2. Turn the product around to access the back of the product.
3. Open the rear access door:
1.Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
2. As the door shifts to the right, pull the door out slightly to release.
3.When the door is released, gently remove the door by sliding the door out and to the left.

4. From the rear access opening, gently pull the jammed paper out of the rollers.
5. Replace the rear access door:
1.Insert the two posts on the right of the door into the holes on the right side of the opening.
2.Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
3.As the door shifts to the right, push in the left side of the door to lock it into position.
6.Reconnect the power cord and turn the product on.

If the error message is not resolved, continue to the next step.
Step three: Make sure that the print carriage can move freely
Follow these instructions to make sure the print carriage can move freely.

1.With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2.Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4.Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
5.Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6.Press the On button to turn on the product.

Step four: Remove the print cartridges
Improper placement or installation of the print cartridges can cause a carriage stall error condition. Follow these instructions to remove the print cartridges.

1.Make sure the printer is turned on.
2.Open the print cartridge access door, and then wait until the print carriage is idle and silent.

3.Press down lightly on the end of each print cartridge to release it.
*
The tri-color print cartridge is on the left.
*
The black or photo print cartridge is on the right.

4.Slide both cartridges out and place them on a clean sheet of paper.

5.Disconnect the power cord.
6.Move the carriage all the way to the left with your hand.
7.Close the print cartridge access door.
8.Reconnect the power cord.
9.Turn the product on, if necessary.

If the error message is resolved, the placement of the print cartridges caused the problem. Complete Step five: Reinstall the print cartridges. There is no need to complete any steps after Step five.
If the error message is not resolved, complete Step five: Reinstall the print cartridges, and then continue with the subsequent steps.
Step five: Reinstall the print cartridges
Follow these instructions to reinstall the print cartridges.

1. Make sure the product is turned on, and then install the proper print cartridges:
1.Hold the print cartridge so that the nozzles are down and the contacts face toward the printer.
2.Place the cartridge in front of the correct slot.
*
Tri-color cartridges are marked with a triangle and go into the left carriage slot.
*
Black cartridges are marked with a square or pentagon and go into the right carriage slot.

3.Push the cartridge firmly into the slot until it snaps into place.

2.Close the print cartridge access door.
3.Align the print cartridges.
1.Press OK at each of the prompts on the control panel to start print cartridge alignment.
2.After the page prints, alignment is complete.
4.Try the print job again to see if this step resolved the issue.

If the error message is not resolved, continue to the next step.
Step six: Make sure the control-panel faceplate is correctly installed
If the front panel faceplate (overlay) is already installed, and your product has been working for some time, do not attempt to re-install the faceplate. Press firmly on the faceplate to make sure it is fully seated, and then continue to Step seven: Plug the product directly into a wall outlet.
If the product has not been set up before, follow these instructions to make sure the front panel faceplate is correctly installed.

1.Position the control panel faceplate above the product.
2.Press down firmly on all edges of the faceplate to secure it.

3.Try the print job again to see if this step resolved the issue.

If the error message is not resolved, continue to the next step.
Step seven: Plug the All-in-One directly into a wall outlet
Follow these instructions to make sure that the product is properly connected to a suitable power source.

1.Make sure that the computer and the product have a three-prong power plug.
2.Unplug the power cable from the back of the product.
3.Unplug the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
4.Plug the power cable into the back of the product.
5.Try the print job again to see if this step resolved the issue.

If the error message is resolved, you do not need to continue with the rest of the instructions on this page.
If the error message is not resolved, continue to the next step.
Step eight: Perform a partial reset
Follow these instructions to perform a partial reset of the product.

1.Turn the product off by pressing the On ( ) button.
2.Unplug the power cord from the back of the product.
3.Plug the power cord back into the product.
4.Turn the product on by pressing the On ( ) button.

If the error message is not resolved, continue to the next step.
Step nine: Print a self-test page
Follow these instructions to print a self-test page.

1.Load letter, A4, or legal unused plain white paper into the paper tray.
2.Press the Setup ( ) button until Print Report appears, and then press the OK button. Self-Test Report appears on the control panel display.
3.Press the OK button.
The product prints a self-test report.

If the error message is not resolved, continue to the next step.
Step ten: Service the All-in-One

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1 Answer

Check print cartridge blinking cartridges refilled today and installed laptop not recognising printer as result


    • If the message on the computer does not identify a particular cartridge (it says only Print cartridge error ), follow the steps below to determine which cartridge is causing the problem.
      1. Open the cartridge access door.
      2. Remove either cartridge (not both).
      3. Close the cartridge access door.
        • If the computer message is Print Cartridge Error , then the print cartridge that is still in the printer is the problem cartridge.
        • If the computer message is NOT Print Cartridge Error (instead, it says that the cartridge you have removed is ...Either missing, not detected, or incorrectly installed), then the cartridge you have removed is the problem cartridge.

  • If the problem still occurs, the electrical contact between the cartridges and the printer might be bad. Removing and reseating the cartridges might help. Also, you can clean the electric contacts on the cartridges with a dry cloth.
Hope that will help solve your problem!

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1 Answer

Print Qued--No Print--Cartridge Error Problem--?Prinerheads?


It sounds like you need a new printhead, with that error the printhead is defective. The printhead is BC21E around $40.00

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1 Answer

I am having HP Deskjet 3920 Printer. When i try to print any documents, it will show an error message that " The Triclor cartridge is incorrectly installed" , although still it will print color prints...


Hi Anish, Have u checked the printer cartridges installed properly(i.e., Color in color door and black in black door). and also check the cabling between the system and your printer. and put the papers properly. if the problem again persists uninstall the printer driver and install the latest drives which can be downloaded from the net.

Thanks,
--
Sriram.S
Chennai.

May 02, 2009 | HP DeskJet 3940 InkJet Photo Printer

3 Answers

In canon pixma ip1700 Alarm light orange flashes 15 times


Fifteen Flashes: The FINE Cartridge cannot be recognized.
Possible causes are as follows:
- The FINE Cartridge may not be installed properly.
- The FINE Cartridge may not be compatible with this printer.
Install the appropriate FINE Cartridge. If lines are misaligned or the resulting output is not satisfactory, carry out the Print Head Alignment.

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1 Answer

Black ink cartridge won't install properly


I would double check that it is a compatible cartridge:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01573152&jumpid=ot_recdoc/c00652671/en_us/c01573152/loc:3&custom_solutionid=rd_c00652671&lc=en&dlc=en&cc=us&lang=en&product=1146331

It might also help to clean the contacts inside the print carriage. A poor connection of the copper contacts on the cartridge with the copper contacts in the carriage can cause this error. Checkout step two in this documentation on HP customer care:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00308379&lc=en&dlc=en&cc=us&lang=en&rule=21439&product=1146331

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1 Answer

Cartridge status indicator error


Remove the cartridges and search for dust accumulation at cartridge carrier circuit, if u find wash it gently. Insert the cartridge & try. If it doesnt work then the cartridge carrier needs to be replaced

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