Question about HP Photosmart 435 Digital Camera

Unsupported card error

I have an hp photosmart 435 camera. I am using the original SD card that came with the camera. Now I'm getting an unsupported card error on the lcd. My mother in law took it to Walgreens and they put another card in and it still said the same. Is there anything I can do to correct this problem?

Thanks!

8 more comments
morganmaddie Nov 07, 2007

Same unsupported card error Same unsupported card error
alnotary Dec 19, 2007

I have the same problem with my HP Photosmart M517. Is this a common error with these cameras.
Anonymous Mar 02, 2008

Gone through 3 new memory cards. Still get Unsupported Card on LCD...WHAT A CROCK OF A CAMERA!
Anonymous Mar 23, 2008

i have i card that is locked can i unlock it
bobby03 Jul 18, 2008

same problem, HP should resolve this. removed card to take pictures off, then put the card back in and it reads "unsupported card"
Anonymous Aug 28, 2008

i the i the
Anonymous Aug 28, 2008

I last used the camera about 4 weeks ago and it was fine. I have just turned it on to use again and I am getting an 'unsupported card' message on the screen. It is the same card I have used for recent wedding photographs which I have put onto my computer and there is ample room on the card which is a Fujifilm 128 MB card. There are images on the card which I do not want to lose (10 images). What can I do?
Anonymous Dec 03, 2008

UNSUPPORTED CARD ERROR . TRIED 3 CARDS AND THEY ALL DO THE SAME.
Anonymous Jan 24, 2009

sd card not working

sd card not working
Carl Peterson May 30, 2013

same problem useing my HP photosmart 812 camera

1 Answer

Anonymous

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Expert
198 Answers

Hello, This may be related with the sd card reader in the camera. It's pins doesn't make a perfect contact with the ones on the sd card. In order for your camera to recognise the card only 4 pins can be connected. However in this case the camera will give you this error because it can't acces the card (send information to it or receive) because of the missing pins. It will only recognise it as a card. The camera must be dissasembled and the card slot needs to be checked out for 2 things. One is that it makes perfect contact when a card is inserted, the other is that it gives you the right voltage to the card in order to power up correctly. When it will be checked with a voltmeter it will need to show up some 3.8 - 5.8 volts on some pins (i guess pin 3 and pin 7). These check need to be done in a service center, because dissasembling the camera yourself can result in other problems most often damaging the lens unit wich is a very delicate mechanism. Good luck and please reply if you need more info.

Posted on Apr 25, 2007