Question about Canon imageRUNNER 3300i Printer

1 Answer

Error E602-001 Right when we turn on the IR3300i the error E602-001 comes up on the display. We looked the error code up and it says that the hard drive is bad or not being read. We reseated the hard drive and still we get the error. We took out the hard drive, which is a 20Gig, and hooked it up via external usb to a pc. The PC does not recognize the hard drive either externally or internally and the drive gets really hot, really quick. Our question: do we need to install software on the hard drive or can we just replace the hard drive itself and be fine? If we do have to install software where can we get it and do we need a service tool? Thank you for any and all help avaliable.

Posted by Tye Walker on

  • Anonymous Dec 28, 2007

    I have the same problem and would love a solution.

  • Anonymous Nov 09, 2008

    can we buy this Hard disk with necessary software preferably with more space for storing more user id's with more space for each user. where is it available for purchase



1 Answer


  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 35 Answers

The hard drive does need to be replaced and must be done by an authorized Canon service tech (like me) who has access to the system software. The system software ( or firmware) is installed on the new hard drive using Canon's Service Support Tool. Check here to find your local authorized Canon dealer.

Posted on Nov 09, 2008

  • Don Botha
    Don Botha Jun 13, 2016

    what if the harddrive is used, soft ware should be good right? how many wires connects to the harddrive - 2 or 3?



Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


replace the hard drive with a solid state hard drive as it is failing
while you have it partitioned , that is only 2 sections on the one disc and if the hard drive is failing , regardless of of the partitions , it will not read right
If you will , consider partitions as different tracks on an album and if the player is broken then none of the tracks will play properly

Jun 28, 2016 | Hard Computers & Internet

1 Answer

Error code 602-603

hi that error indicates there is a problem with the hard drive unit
maybe corrupted software of damaged HDD

Apr 25, 2016 | Canon 2 Ir3300 Ir3300i B/w Copier/ Network...

1 Answer

When the Canon IR 3300 switchs on it displays the Error code E000602-0003 please help me what to do

This error belongs to the Hard disk of the copier. Please re-install the system software in HDD or replace the HDD with new one.

Oct 08, 2015 | Canon 2 Ir3300 Ir3300i B/w Copier/ Network...

2 Answers

How do i solv error 100 code in canon ir3300

Hi Raj

please follow link it will give you all the error codes and also will tell you what your one is..hope this helps

Dec 23, 2014 | Canon 2 Ir3300 Ir3300i B/w Copier/ Network...

1 Answer

My Canon ImageRunner 3300 displays an error code of E000002-0000

Hi, go onto google and type in e000000-00002 and you will find that you need to change the format for the printer.

Dec 21, 2014 | Canon 2 Ir3300 Ir3300i B/w Copier/ Network...

1 Answer

Hard disc error

the error refers to PDL board mounting error- suggest if the machine has been moved or if any parts have been removed or replaced you check ALL pwb board connections this could take some time to complete try to start where you have been working in the machine first.

Jan 16, 2014 | Canon 2 Ir3300 Ir3300i B/w Copier/ Network...

1 Answer

When i start my pc,it displays operating system not found

Go into the BIOS and see if the hard drive is recognized in there. If it is then try restoring it with the recovery disks. If the error still comes up then that means the hard drive is bad and would need to be replaced. Also if the hard drive is not recognized in the BIOS then that means the hard drive is still bad.

Apr 23, 2010 | HP Pavilion dv9812US Notebook

Not finding what you are looking for?
Canon imageRUNNER 3300i Printer Logo

1,071 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2312 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers


Level 3 Expert

1363 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides