SimpleTech by Hitachi SimpleDrive 500GB, USB 2.0 S500U Logo
Posted on Sep 24, 2012
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I have a Simpledrive 500 GB and I don't use it frequently. Now, my computer asks me to format it. I won't lose my information, what do I have to do?

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  • Expert 160 Answers
  • Posted on Sep 24, 2012
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Ok somewhere there has been a fault which has rendered it unreadable in windows, but info still can be pulled off via a Linux Live disc, that is a small operating system like windows that will run off a cd or flash drive, once up and running you can access the hard drive and copy all info to another, then when back in windows you can re formatt and send all info back, I know it sounds a little hard but it is not.
Cheers

  • Anonymous Sep 25, 2012

    I have to say the other suggestions all point to a reformat without retrieving the lost data, I have had this problem with several drives and I have always retrieved 100 percent of data using a Linux live disc to move the contents of the drive to another drive, the faulty drive can the be re formatted in windows and all data can be transferred back all without losing data, I also point out that Mitul has not read your problem as if were read correctly you state you had been using the drive previously, something Mitul failed to notice. The alignment tool will not save your data

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2 Related Answers

Anonymous

  • 62 Answers
  • Posted on Jan 09, 2009

SOURCE: how do you use SimpleTech SimpleDrive S500U 500 GB Turbo USB 2.

http://www.simpletech.com/content/support-user-guides

That link is a page with all the user guides for simple drives. This should supply you with instructions. If you need any further help, let me know.

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elix0411

Jose Cada

  • 3530 Answers
  • Posted on Aug 12, 2011

SOURCE: I use my 500 GB

Welcome to Fixya

If you already tried connecting the drive to a different computer and get same result, this could be a harddrive problem already. To test further, try to replace the USB cable of the harddrive if you have spare one. If same thing occurs after replacing usb cable, then the harddrive is already dead.

Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

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How do i get a copy of the manual?

You may find the info you need here. Hard drives come with the barest of information
http://www.hgst.com/support/faqs/external-drives-faqs/simpletech-faqs/simpledrive-pininfarina-faqs
It does not appear they offer the manual on the site.
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Make sure the files you want to move are still on the mac (if not copy them back from the disk), plug the disk in the pc and format it there in FAT32 (don't use the quick option), plug it in the mac and copy the files and unmount the disk before disconnecting it from the USB connector. Now you can put it in the pc - in there always use the Safely disconnect icon, don't just yank out the cable.
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To format the drive for MAC OSX

1. Connect the drive to your computer.

2. Open Disk Utility. (Applications folder > Utilities folder > Disk Utility). Select the hard drive in the left hand column and click on the Erase tab.

3. In the Volume Format drop-down menu, select Mac OS Extended *.

4. Once you have selected the format and have named the drive, click on Erase. You will be presented with a 'Are you Sure' dialog.

5. The drive will format and upon completion will be available for use.

Note: * For the best performance, we recommend using Mac OS Extended format. However, if you will be transferring files between a Windows system and a Macintosh, format the drive as MS-DOS (FAT32) or use a program such as MediFour

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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I cannot access my 320 GB simpledrive. It asks do you want to format drive?

As you are getting promt of format drive that confirms that your system is able to detect your 320 GB simpledrive.

If you are using it first time then by default you will get this promt and if you are already using it from a long time then your data which is in the drive got corrupt and that's the main reason you are getting this promt of format drive. You need to click on yes to format it.

There is no other option. You will need to format the drive and you will loose your data which you have in it.


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