Question about SanDisk Sansa e260 MP3 Player

3 Answers

Formatted but only have 1.3GB left

This player is supposed to be a 4GB player, but after formatting it, it says that I only have 1.37GB available. Why is that? Before I formatted, it would only hold 290 songs. I thought it would hold 1,000.

Posted by Mark Longnecker on

  • 1 more comment 
  • Mark Longnecker Apr 25, 2007

    I only have 2 modes and they are 1.Rhapsody and 2.Plays for Sure.

    I went ahead and did #'s 3 & 4.

    Referring to your #5 instruction, i couldn't find any icons.

    FYI- When I have my (formatted thru Media Player)sansa player on and settings open, and then under "info", it shows my total as 3.84Gb, but available is 1.37GB. IS THIS NORMAL?

    Thanks Syd for all your help,


  • Mark Longnecker Apr 29, 2007

    Syd----Everything worked this time like you said. Thanks alot. I loaded all my music + I have 2.1GB left.

    Thanks again

  • Mimi22 Nov 19, 2007

    hey...i formatted by sansa e260 because there were a lot of "bad tracks" and now instead of showing the memory as 3.71GB on the player, it says 3807MB and that i have 1116MB free. I don't have anything on there. However when i checked the memory space using My Computers, it's normal. The free space is 3.71GB. Nothing is used up.

    I really want my sansa to go back to normal. Help!!!




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Hi. Try to format this player on "Disk Management" while applying the correct File System type (FAT32) to get better results. Here are the steps: 1. Set your player to MSC mode by using using the Menu to navigate to this selection: Menu >> Settings >> USB Mode, then select "MSC" 2. Plug the E260 to your computer. Your computer should recognize the player as a "Removable Drive" and it should appear with a Drive letter when browsed in Windows Explorer. 3. Open the "Computer Management" window by right-clicking on the "My Computer" icon and selecting "Manage" 4. Locate and left-click on "Disk Management" (located on the center section on the left pane of the window) 5. The right pane "Disk Management" window has an upper and lower portion. The both portions would display the Sansa E620 icon with a corresponding drive letter. Right-click on either icon and select "Format" 6. When the "Format" window appears, make sure that the File System is set to "FAT32", and that the "Quick Format" checkbox on the bottom of that screen remains un-checked. Click on "Start" to begin formatting your player. Follow the on-screen prompts 7. When the format process is complete, the E260 should display the correct capacity (approximately 3.8 GB) 8. Feel free to switch the mode back to MTP. I hope this helps. Let me know on the results. There may be other solutions I could offer. Syd :)

Posted on Apr 24, 2007

  • Anonymous Apr 25, 2007

    It looks like you have the E200 "Rhapsody"series player (E260R, to be exact).

    Regarding the modes of the player, "Rhapsody" is the same as MSC while "Plays for Sure" is the same as MTP. When your player is set to "Plays for Sure", you won't find any icon on "Disk Management" since your Operating System will recognize this player as a "Portable Audio Device". Set your player to "Rhapsody" mode to get that icon in "Disk Management".

    Normally, formatting will reset the player back to 3.8GB free space. If you still can't format the player in "Disk Management" or in Windows Exporer (right clicking the drive letter corresponding to the Sansa E260 and selecting "Format"), may I suggest you update the firmware of player using this link from the SanDisk website:

    This page contains instructions on how to apply the firmware.

    I hope this resolves your player's issue. The E260 is a great player. I don't know what I'd do without it (lol).




The operating ayatem on the mp3 player takes up some space....just like on a thats space u can never use.......3.73 is just about equal to 4 gigs tho

Posted on Jun 25, 2007



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WOw what a solution I love it worked great++++++ great idea and thanks for the support you've helped 2 times now

Posted on May 08, 2007

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