Gpx mw238b mp3 player can't load music

Hook it up to your coumputer usb goto my computer explore the new devise make sure it says usb on your mp3 player if it says mtp push and hold the play key and it will switch to usb then explore it and you can delete the files you want

Unplug computer power cord for ten minutes, if it is a laptop, also remove battery at same times.

If the gpx is battery powered, also remove the mp3 battery.

If the reset above does not work, test the GPX on a different computer.

If player works on a different computer, then try a system restore, or reinstall windows if necessary.

If player does not work on a different computer, then the player is probably faulty.

Hello, I probably can help.

If its *full* its do to Filesystem Partially Corruption.
*BACKUP* all your songs. Then right click the usb device, format, than format in FAT format NOT FAT32 or NOT NTFS! THESE WILL RENDER YOUR DEVICE USELESS! Reload your songs and they should be good-to-go. If not i suggest contacting GPX

www.gpx.com

To adjust the copy protection setting on your ripped music files,

1. Open the Tools tab at the top of your Windows Media Player.
2. Select Options and then select the Rip Music tab.
3. Under this menu, you will be able to choose the type of music file as well as the quality with which you would like to save the music.
4. Make sure the box next to Copy protect music is left unchecked.

Your GPX player has the ability to play music files in both the MP3 and WMA format. Make sure to use MTP when transferring copy-protected WMA files.

-Tha Mp3 Doctor

I'm not sure that this will help but it seems to address some of your problems. Check out this website.

http://www.gpx.com/store/p/259-MW238B.aspx

what software do u have that you are downloading the music from

There could be more than one reason - the most likely is that the HOLD button has been engaged. Your USB port may not be 2.0 - try a different usb port on your computer. You could be running Windows Vista or some other incompatible OS. You may have forgotten to download the install CD. The following information is straight from GPX themselves:
"What if I cannot troubleshoot an error message?" You will need to format your player. Connect the player to your computer using your USB cable. Make sure the HOLD switch is in the unlocked position.
Formatting can be done in two ways:

1. Within the Start menu, select My Computer. In the My Computer folder, right-click on the icon representing your GPX player. You will be given a list of options. One of them will be to Format your drive. Click on this to erase everything on your GPX player. A warning will pop up to make certain that this is the choice that you want to select. Once your player is formatted, reload your music files onto your GPX player.
2. Open Windows Media Player. In version 10, open the Sync tab. On the right-hand side, there will be a listing for GPX audio player. Just above this and to the right are a set of four icons. The icon furthest to the right represents, “Format storage media.” This icon resembles a pencil. After formatting, synchronize music to the player. In version 11, open the Sync tab. On the far left column, there should be a listing for GPX Audio Player. Right-clicking on this listing will result in a menu containing Format. Select this to erase everything on your mp3 player.

Here is a useful link:
http://www.gpx.com/store/p/187-MW238B.aspx

Windows Media Player 9 or 10 - NOT 11

you have to download windows media player 10 i dont know if you can do that if you have a mac but you can try .You can search windows media 10 and download it free off the net .

when it is utp hold the select button untill it goes to usb than press hold and it should work