Kenmore 72222 / 72224 Bottom Freezer Refrigerator Logo
Ryan Pichardo Posted on Apr 23, 2007
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Ice maker not making any ice.

Recently, the ice maker quit working. Always worked fine up until a couple of days ago. The freezer is working fine and fridge side is cool. No issues with the temperature on either side. What are the first few specific things I can look at that are the usual culprits for this. We have not adjusted the water pressure and no major changes with water system have taken place. It sounds like the cycle gets shut on, just no new ice being made. Thanks for any help you can provide.

  • Ryan Pichardo Apr 23, 2007

    Forgot to mention, this is a Maytag side by side fridge, model # MZD2766GES

    Thanks

  • oneloridr Jan 05, 2008

    maytag mzd2766ge ice maker isnt making ice. the water dispenser on door still works fine and the water tube to the ice maker is clear and empty. how can i check the dual inlet valve?

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  • Expert 114 Answers
  • Posted on Apr 27, 2007
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UN-PLUG YOUR REFRIGERATOR !!!!!! AND THEN ... THE FIRST THING TO CHECK IS FOR PROPER WATER GOING "INTO" AND "OUT OF" THE SMALL WATER SUPLLY SOLENOID VALVE (USUALLY LOCATED ON THE BACK OF THE FRIG.WHERE THE WATER LINE GOES IN. TRACE WATER LINE BACK TO ITS SORCE ... TURN "OFF" THE VALVE. USING AN ADJUSTABLE WRENCH, LOSSEN THE NUT AND ENSURE YOU HAVE GOOD WATER FLOW.LEAVE WATER "OFF" THEN GO TO THE BACK OF THE FRIG. AND REMOVE THE NUT ON THE "SUPPLY LINE SIDE" OF THE SMALL WATER SOLENOID VALVE.... THERE IS A STRAINER AND ORFICE JUST INSIDE THAT CONNECTION ... CLEAN IT !!! DO NOT POKE A LARGER WHOLE IN THE ORFICE. REPLACE ALL PARTS IN THE REVERSE ORDER THEY WERE REMOVED AND TIGHTEN ALL CONECTIONS. TURN WATER SUPPLY BACK "ON".AND PLUG REFRIGERATOR BACK-IN. (ALWAYS WAIT ALEAST 15 MINUTES TO RESTORE ELECTRIC POWER TO ANY REFRIGERATOR). NOW JUST SLOWLY LOOSEN THE OTHER NUT ON THE "OUT-LET" SIDE LEADING INSIDE THE BACK OF THE FRIG. SEE IF YOU HAVE WATER. IF YOU DO ... YOU VAN NOW CHECK TO SEE IF THE SOLENOID IS WORKING.... JUST USE A BUTTER KNIFE AND PLACE IT NEAR THE TOP SIDE(COIL) OF THE SOLENOID ... YOU SHOULD FEEL THE "MAGNETIC PULL" ... IF YOU HAVE DONE ALL THE ABOVE AND YOU STILL HAVE PROBLEMS ... CALL A "LICSENED FACTORY-CERTIFIED COMPANY" TO DO A "FLAT-RATE" DIAGNOSTIC CHECK ON YOUR CIRCUITS. ALWAYS GET A "TOTAL COST" ESTAMATE BEFORE STARTING ANY REPAIRS OR SIGNING ANYTHING. NEVER LET A REPAIRMAN REMOVE AND LEAVE THE HOME WITH A DEFECTIVE PART AT ANYTIME HE IS THERE. (UNLESS THE PART IS UNDER VWARRANTY) NEVER BE AFFRAID TO WATCH AND ASK YOUR REPAIRMAN QUESTIONS. REAL PROFESSIONALS ARE HAPPY TO ANSWER AND SHOW YOU EXACTLY WHAT THEY ARE DOING... THATS BECAUSE THEY KNOW WHAT THERE DOING AND PROUD OF IT !!!!

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