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Rice cooker error code H04

Just moved to the USA with my Japanese rice cooker--Zojirushi Model NP-PE10. When I set it up and press the start button, it starts the melody, then goes to Error code H04. The manual is inJapanese, so I need help with the code if anyone knows what this means, please. TIA, Judy

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H04 means the inner cooking pan is not inserted. Look at page 24 of this manual:

Posted on Jul 25, 2014

  • Kim Bokeh
    Kim Bokeh Aug 04, 2014

    Some Say, if you get a transformer that allows you to lower the AC voltage to 100VAC, then it will work.



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SOURCE: Krups FDH212 10-Cup Rice Cooker Problem

Anybody have a solutions for this? I have the same problem.

Posted on Sep 08, 2008


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SOURCE: I need a english manual for a Toshiba RCK B5X rice cooker

you should have a lever you push down to cook and it comes up when the rice is done,,

Posted on Feb 17, 2009

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How to fix zojirushi rice cooker E01

Hello -

The error code E01 is probably explained in the Troublehooting section of user manual for your Zojirushi rice cooker.

If you do not have the manual for your model of rice cooker, you may be able to find it (PDF format, requiring Adobe Acrobat Reader software, free) here:

Since I have no idea what model of rice cooker you own, I cannot give you the link to the manual for your model.

Best wishes.

Feb 25, 2018 | Zojirushi Kitchen Appliances - Others

1 Answer

My rice cooker doesn't work... the clock doesn't work .... just completely no power. so where can I take it to get it fix from australia

The manual for your Zojirushi NP-HBC18 Rice Cooker can be found here:

Refer to page 12 of the pdf for Troubleshooting and page 13 for Error Displays

It may be that the stored Lithium Battery requires replacement.

Suggest you contact their Customer Service for information on the battery and how to replace and whether there are Service centers in Australia:

Mar 15, 2011 | Zojirushi NP-HBC18 Rice Cooker

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