Canon ZR85 Mini DV Digital Camcorder Logo

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chandra kotha Posted on May 06, 2007

Not able to record the image

I have a canon ZR85 camcorder... It is playing the existing video but I am not able to shoot any thing. No image is appearing on the screen. If I shoot just like that, audio is getting recorded but not video.. any suggestion. Thanks a lot in advance. Kotha

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  • Anonymous Aug 28, 2008

    Same no video in record mode for my zr85 camera

    called 18008284040 no. and they offered to look at under service notice for same problem

  • Anonymous Nov 14, 2008

    My problem sounds very similar.  The screen is not black,  but seems to be very out of focus. It is just a blur.  You can play a video on it and it works fine.  But when you record you only record sound.

  • Anonymous Mar 24, 2014

    My canon zr85 digital camcorder shows on screen movie is playing, shows on screen tape is playing, but no image on screen

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  • Posted on Dec 10, 2008
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I had this same problem. I bought a new battery and now the problem is gone.

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I had the same problem. Called Canon tech support @ 1-800-828-4040. Was told it is a problem caused by a chip going bad, and that Canon will repair my camcorder free of charge. They send you a couple of emails. You fill out the form, mail your camcorder off for the repair. You should get your ZR85 camera back in about two weeks.

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  • Posted on Jun 24, 2007
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I had a similar thing happen to me...the video would not come one when I turned it on, but the audio would work, and it would play back tape fine. I happened upon the following solution (though I don't know how long it will last). I charged the camera, and then noticed it worked fine when the charger was plugged in. As soon as I unplugged it, the video would go black. So...I plugged it in, turned it to record, and unplugged it, and it worked! Almost like something got reset. I have no idea how long this will last, or if it means the battery is going...but, give it a try!

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5helpful
1answer

My canon zr85 mini dv camcorder the screen is black when on record even if the side screen is close the eye unit is also black.

It is known problem of ccd imager chip failure in Canon ZR85 camera and ccd imager chip will be replaced to fix the issue.
Local camera repair shop will help you to replace ccd imager chip because solder work is involve.
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My Canon zr85 camcorder turns on, but the screen is black. All the menu stuff shows up, but no picture. When I press play to look at photos, those show up. When I try to shoot images, it's all black.

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look to canon web site if your cam are not on the recall list at (canon.xxx/support/service)
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My canon ZR85 Digital Video Camcorder will not record and you can not view anything through the viewfinder or on the screen. Both are black. I can play tapes but can not record anything.

I had the same problem and canon fixed it no charge,there was a recall on this check out the link and follow the instructions
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=227&modelid=9739&keycode=2112&id=48266
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Lcd screen is black, wont display picture

If it is Canon ZR85 camcorder then it has ccd imager problem and ccd imager will be replaced. Canon will repair it free of cost for same problem.
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I can playback the tapes but now I can't see anything on the screen when I want to record. The screen is just black. Is something not set correctly?

If your camcorder is Canon ZR85 then it has bad ccd imager problem and that part will be replaced to see live view in camera mode for recording.
Canon offers Free of Cost repair for ZR85 model.
Click Canon CCD Imager Support for details.
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Hi,
Its known problem of ccd imager in Canon ZR85 camcorder and ccd imager needs to be replaced to back in business.

Canon will repair your camcorder free of cost as per announced scheme for ccd imager issue.

Click Canon CCD Advisory for details, how to get free repair.

Good luck.
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Hello,

Sorry about delayed reply as I just saw it.

Its known problem of ccd imager in Canon ZR85 camcorder and ccd imager needs to be replaced.

Canon will repair your camcorder free of cost as per announced scheme for ccd imager issue.

Click Canon CCD Advisory for details, how to get free repair.

Good luck.
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