Question about Pioneer VSX-D711 Receiver

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The Sound is Gone.

I have a Pioneer VSX-D711. The other day I was watching TV with the surround sound on and working fine, then the sound disappeared with out warning. I checked all the connections and settings there all fine. But no sound even in radio mode nothing. I unplugged it thought maybe a computer error. But still nothing it works fine no other problems just no sound. Any ideas?

Posted by Tony Marple on

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Scott Frye

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  • 1,175 Answers

Hi....
The circuits that routes all the audio signals thru the amp has either died OR the power supply that runs that circuit has died.
Estimate to fix : $75-125

Posted on Mar 24, 2009

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It is possible that you have switched it from a surround mode to stereo mode. Instructions on how to select a sound mode begin on page 36 of the manual, which can be viewed at the link below.

http://ec1.images-amazon.com/media/i3d/01/A/man-migrate/MANUAL000033275.pdf

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How about bypassing the receiver to prove what is failing?

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I need to connect my tv to my pioneer vsx-d711 so the sound comes out of the speakers i have hooked up to it


check if your TV design a digial output, like optical or coaxial output, digital source it better

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2 Answers

No sound of voice, only surround sound


If you do not have a center channel speaker connected, then in the reciever setup menu for speakers, there should be a selection for center channel that says something like either yes or no. I'm guessing it says yes. Then you need to select "no" so that the circuitry will direct sound specified for the center channel to be reproduced through your front speakers.

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Make sure that the sound field/programme you have selected is dolby digital not stereo.(On the amp)
You also need to check on the display that is says DIGITAL not ANOLOUGE, as only a digital input, Optical fibre cable, HDMI, COAX will be a digital signal.
If you are using red and white rca connectors, it is not going to work, as this is an Anolouge signal.

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HI...
Sounds like ( no pun intended) poor speaker wire connections.
Check the wires at both ends and make sure theyre firmly attached.
If one speaker isnt connected , the amp will reset over n over

Nov 27, 2008 | Pioneer VSX-D711 Receiver

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Yes.
There's an integrated circuit that steers all the input signals thru.
That has crapped out.

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You need to connect most turntables to a PHONO input or buy a PHONO preamp. Many newer receivers do not have a PHONO input. The AUX port you are using would work fine for a device like a CD player, but turntables need to be amplified. You can buy an external Phono pre-amp from Radio Shack. I don't know anything about this site, but something like this device should work for you. http://www.phonopreamps.com/tc400pp.html

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