There should be a p/t switch on the side of the phone. Slide it to t for tone.
These units just have a small switch on the side of the handset with two positions for pulse or tone, just to the left of the earpiece Here is the link to the instruction manual for your phone; http://www.swbfreedomphone.com/ib/ibcord/fc2548.pdf Check page 2 of the pdf file if you are struggling to find the switch. Hope this helps :)
please let me know what the problem still is and i will try and find a solution - the manual link still works
:)
If it is the original handset that came with the base unit, and the model number is correct, then unfortunately all I can think of to do is to contact SWB.
1-800-366-0937
http://www.swbfreedomphone.com/
They should know why their documentation is incorrect, and hopefully where the switch is on your variant.
Good luck, appreciate it if you post back with anything you find out :)
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The only switch that we have on our phone in that position is for receiver volume. The tone/pulse switch is not there.
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