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Question about GE JES1288SH Convection/Microwave Oven

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Microwave stops At firs our Microwave would arc while using popcorn. Then it would arch with a slight buzz noise and a flash of light but no often. Then finally while using popcorn it arch, buzzed and now it does nothing. Im not sure if its the fuse and the wave guide or if its the fuse and the magnatron. Also is it something I can do myself, What do you think and could you be kinda specific. thanks

Posted by kevin barbee on

1 Answer

Henry Thomas

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Power supply have tech look at your microwavegood luck.

Posted on Apr 22, 2007

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Microwave make loud buzz sound occasionaly, mainly if I try to do popcorn but it does it with other food too

Check your waveguide cover / spatter shield for grease or food particles. It may be arcing.

To help you further (with free advice), I would need to full model number and FCC ID number from the label on / in your microwave.

Contact me directly here.*

* FixYa doesn't always notify us Experts when you follow up online
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The magnetron may be arcing, get warm soapy water and remove all food particals from inside of microwave oven until spotless, and check the hood for bare metal.
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Two weeks? This is a warranty problem. The buzzing noise was probably either from high-voltage arcing or an overloaded transformer trying to drive a shorted component. The smell is from something electrical getting fried. Remember it; the next time you smell it, you'll know to pull the plug.
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Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

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Your problem is due to the "magnetron" arcing to the wave guide within the microwave. Picture someone arc-welding stuff together inside the microwave casing, that's essentially what's happening. It is a fire hazard and you should stop using the microwave immediately. As far as I know, there isn't a recall on that particular model (though there was on another similar Kenmore/Whirlpool model) so if it's out of warranty, you're out of luck.
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Some units have a silica plate covering the waveguide opening. If it get burn spots on it, it'll do that. Remove the plate and try the unit. If it's OK, go to your MW repair shop and order a new plate.

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