It started when i was listening to one of my songs and it said that it was a bad file and when i tryed deleteing it and putting it back on it was an error putting it on and when i looked on it through My Computer there was wierd files in the Albums Music and a folder named tmp i dont know if that last one was there before becosue i never actually looked they all have files in them with names that use symbols when i try formatting it it doesnt do anything when i try deleteing the files myself it says ------ Cannot be deleted. The device has either stopped responding or has been disconnected. Videos and pictures still work. i have tried both of the usb modes and i have tried updateing it and sometimes when i try downloading songs it just freezes and sometimes it just turns off
Hi, sounds like a firmware update is required. While it can still be detected by your PC, back-up all your files to a temporary folder in your PC's C. Download firmware update at http://www.sandisk.com/Retail/DriverDownloads.aspx and follow the instructions carefully. Firmware/drivers/software can be OS/version/model specific so you have to match everything before proceeding. I have noticed this problem come up when the memory is almost full or with too many files or too many long file names. I hope this be of some help and work out for you. Good luck.
Posted on Apr 22, 2007
Hi again, nice to hear that you're out of your problem. Regards
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I had a similiar problem with my e260, probably because I was shifting it from multiply computers and not being as careful with the files that got placed on it. Eventually corrupt data was an issue and I couldn't get it to clear at all. What did work was this: reformat the drive through internet explorer then do a system reset on the device as well. After all the device files are readable as the same drive with everything else, but they've got to be hard coded in somewhere, otherwise a LOT of people would have a lot of miniature paperweights. Either way, it clears them completely back to scratch.
Posted on Oct 06, 2007
Hi there,
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Posted on Jan 02, 2017
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I just tried that now and the updates installed but I still cannot put music on it. Now the sansa just crashes when i start to put music on it
Now i wont even turn on it just crashed while turning on
I have finnaly fixed it. i got the solution from this posthttp://www.fixya.com/support/t143796-won...
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