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Question about SanDisk Sansa e260 MP3 Player

2 Answers

Big problems with Sansa e260

It started when i was listening to one of my songs and it said that it was a bad file and when i tryed deleteing it and putting it back on it was an error putting it on and when i looked on it through My Computer there was wierd files in the Albums Music and a folder named tmp i dont know if that last one was there before becosue i never actually looked they all have files in them with names that use symbols when i try formatting it it doesnt do anything when i try deleteing the files myself it says ------ Cannot be deleted. The device has either stopped responding or has been disconnected. Videos and pictures still work. i have tried both of the usb modes and i have tried updateing it and sometimes when i try downloading songs it just freezes and sometimes it just turns off

Posted by James Hoehn on

  • 1 more comment 
  • James Hoehn Apr 22, 2007

    I just tried that now and the updates installed but I still cannot put music on it. Now the sansa just crashes when i start to put music on it

  • James Hoehn Apr 23, 2007

    Now i wont even turn on it just crashed while turning on

  • James Hoehn Apr 23, 2007

    I have finnaly fixed it. i got the solution from this posthttp://www.fixya.com/support/t143796-won...

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2 Answers

Anonymous

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Hi, sounds like a firmware update is required. While it can still be detected by your PC, back-up all your files to a temporary folder in your PC's C. Download firmware update at http://www.sandisk.com/Retail/DriverDownloads.aspx and follow the instructions carefully. Firmware/drivers/software can be OS/version/model specific so you have to match everything before proceeding. I have noticed this problem come up when the memory is almost full or with too many files or too many long file names. I hope this be of some help and work out for you. Good luck.

Posted on Apr 22, 2007

  • Anonymous Apr 26, 2007

    Hi again, nice to hear that you're out of your problem. Regards

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Anonymous

I had a similiar problem with my e260, probably because I was shifting it from multiply computers and not being as careful with the files that got placed on it. Eventually corrupt data was an issue and I couldn't get it to clear at all. What did work was this: reformat the drive through internet explorer then do a system reset on the device as well. After all the device files are readable as the same drive with everything else, but they've got to be hard coded in somewhere, otherwise a LOT of people would have a lot of miniature paperweights. Either way, it clears them completely back to scratch.

Posted on Oct 06, 2007

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After deleted all the songs from my sansa e260 it's just froze

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"Bad Track" Messages on e260

You have songs that may be protected or the wrong format for your device.
delete the bad song and download another copy from a different source and try it.
This is not to uncommon due to different file formats and protection in the song files
When you rip songs from another device often some won't load or play in another device
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For the non-deletable files try: http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=26888&query.id=215455#M26888
http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=24445&query.id=215455#M24445
http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=2824&query.id=215455#M2824

For the Display: http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=25895&query.id=215591#M25895
http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=16113&view=by_date_ascending&page=1

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From what I'm hearing you don't have a good driver. If you still have the disk use that. If not google it or something. I have a Sansa e260 as well so I would suggest loading the songs on in windows media player rather that windows explorer. If you open Media Player and then go to sync and it does not recognize your device, then you have a bad driver. If not, then start syncing your songs that way.

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reformat it. 1. right click on my computer and select manage. 2. go to disk management on the left panel. 3. right click on the sansa icon, and go to format. 4. make sure that the file system is under FAT32. This worked for me, hope it does for you.
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Bad tracks won't delete

Have you tried updating the firmware. Even if it is the lastest edition, download the firmware manually and run the software. Then format in Windows Media player. Best Regards Keith
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